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Betfred Logo Betfred · Sales

Shop Manager

United Kingdom, Cranleigh 13.54 GBP / Hour · Job Posted April 23, 2026
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Job Description

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967... we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. We owe our success to our unique story and dedicated colleagues, and the next chapter involves you...

Job Responsibility

  • Take full accountability for your shop's performance
  • Provide a warm and welcoming environment for customers to place bets, watch live sports and play gaming machines
  • Lead and develop a team of retail colleagues
  • Deliver the highest possible retail standards and an excellent customer experience
  • Become an expert in betting and make sure customers enjoy products and services responsibly
  • Ensure all customers are betting within their means and that the Think 25 policy is always followed.

Requirements

  • Be 18+ and have the right to work in the UK
  • Must be able to work evenings, weekends, and public holidays
  • Previous management experience in the betting or gambling industry
  • Ability to build credible relationships with colleagues and customers
  • Outstanding customer service skills and the ability to engage all customers
  • A passion for sports, betting and gaming is beneficial but not essential
  • An eagerness to learn, develop and flourish within the Betfred family.

What we offer

  • Bonuses
  • Incentives
  • Retail discount vouchers
  • Monthly pension contributions
  • Enhanced maternity & paternity pay
  • Long-service recognition programme
  • Life milestone rewards
  • Recognition scheme to earn and convert points to spend with over 700 retailers
  • Comprehensive financial wellbeing package including salary-based savings with a 5% boost
  • Early access to earnings
  • Free 121 financial coaching
  • Mental health support including an independent Employee Assistance Programme
  • 24/7 virtual GP service
  • Complimentary eye tests
  • Access to further training and development opportunities.
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