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Exciting opportunity to build a brand-new shop from the ground up, shaping customer experience, developing a motivated team, and bringing company purpose to life from day one. The role involves leading the way for a new shop in Exeter, with training and initial base location at one of the London shops.
Job Responsibility:
Set shop and team up for success
Create environment for exceptionally high level of customer service
Take full responsibility for success of shop (commercial results and team leadership)
Plan appropriately and ensure smooth running of shop
Use initiative and commercial acumen to deliver improvements
Lead, inspire and develop team to full potential
Turn difficult situations into positive, effective results
Requirements:
Previous retail management experience is essential
Excellent communication skills
Customer focused approach
Well organised
Self-starting individual
Passion and initiative
Embrace change and continually strive for excellence
Proactive and plan ahead
Positive mind-set
Willingly tackle difficult situations and readily confront issues
Nice to have:
Experience in the lingerie sector
What we offer:
Up to 25 days holiday
Opportunity to buy up to 5 additional days holiday
Access to free and confidential 24/7 employee support from Retail Trust
50% discount on full priced items for you, family & friends
Healthcare Cash Plan for you and up to 4 children through Medicash
Employer pension contributions up to 6%
Life Assurance
Great training and learning resources
Long service awards after 5 years’ service
Access to new and upcoming products with opportunity to provide feedback
Access to discounts at many retailers, day out destinations and gyms