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Shop Employee

Romania, Bucharest · Job Posted January 29, 2026
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Job Description

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. We're looking for a motivated and driven Shop Employee (m/f/d) for our FlixBus shop at București Autogara Militari (Bus Station) in Bucharest. This job is on-site, full-time and for an indefinite period of time.

Job Responsibility

  • Sell tickets and handle reservations, changes, and cancellations
  • Assist with passenger check-in and support smooth bus departures and arrivals
  • Operate the cash register, manage cash flow, and complete end-of-shift documentation
  • Work closely with Traffic Control, Operation teams, and drivers
  • Support promotional activities when needed
  • Help improve daily station processes for efficiency and safety
  • Provide friendly, informed customer service at the station and shop

Requirements

  • Very good level of Romanian
  • Good level of English
  • Experience in customer service
  • Basic cash handling
  • Strong communication and interpersonal skills
  • Flexibility to work in shifts (Shift range: Mon-Fr 8am-8pm
  • Sat-Sun 9am-17pm)
  • Reliable, proactive, and motivated team player
  • Comfortable using MS Office, smartphones, web applications or reservation systems

What we offer

  • Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family
  • Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year
  • Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life
  • Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members
  • Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills
  • Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career

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