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At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. We're looking for a motivated and driven Shop Employee (m/f/d) for our FlixBus shop at București Autogara Militari (Bus Station) in Bucharest. This job is on-site, full-time and for an indefinite period of time.
Job Responsibility:
Sell tickets and handle reservations, changes, and cancellations
Assist with passenger check-in and support smooth bus departures and arrivals
Operate the cash register, manage cash flow, and complete end-of-shift documentation
Work closely with Traffic Control, Operation teams, and drivers
Support promotional activities when needed
Help improve daily station processes for efficiency and safety
Provide friendly, informed customer service at the station and shop
Requirements:
Very good level of Romanian
Good level of English
Experience in customer service
Basic cash handling
Strong communication and interpersonal skills
Flexibility to work in shifts (Shift range: Mon-Fr 8am-8pm
Sat-Sun 9am-17pm)
Reliable, proactive, and motivated team player
Comfortable using MS Office, smartphones, web applications or reservation systems
What we offer:
Travel perks: 12 free Flix vouchers + 12 discount vouchers for friends & family
Work from (M)Anywhere: Depending on your role, work from another location for up to 60 days per year
Hybrid work model: We are an office-first company, but we offer flexibility to balance work and life
Wellbeing support: Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members
Learning & Development: Take advantage of language classes, training courses, and expert-led sessions to grow your skills
Mentoring Program: Connect with experienced colleagues to gain insights and accelerate your career