Shop Design Leader, IKEA

IKEA

Location:
India, Bangalore

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Creative, strategic, and inspiring leadership role focused on transforming customer experience through great design. Responsible for leading shop design agenda to strengthen IKEA's unique identity and ensure outstanding customer experience across the country.

Job Responsibility:

Lead and inspire the shop design agenda across the country to strengthen IKEA's unique identity and ensure outstanding customer experience
Inspire and coach Shop Design co-workers to develop creative and experiential shop design solutions
Drive innovation using insights from market intelligence, customer behaviour, and home furnishing trends
Contribute to country business plan and deliver on commercial goals
Collaborate with stakeholders across Commercial, Communication, Digital, Customer Fulfilment, Sustainability to create seamless customer journey
Develop shop design solutions that respond to local market needs while aligned with global IKEA guidelines
Measure and follow up on shop design performance and customer experience
Be a role model of IKEA culture and values
Act as country super user for shop planning tool

Requirements:

Formal qualifications in Retail Design, Interior Design, or equivalent
Minimum 10 years of experience in Visual Merchandising, Store Design, or similar roles with proven results in delivering business impact
At least 5 years of experience in leading and influencing teams
Experience in retail, preferably in the home furnishing sector
Proven ability in planning, driving output, and measuring performance
Strong conceptual thinking skills with ability to see the big picture and pay attention to detail
Excellent communication skills and ability to share creative ideas with an inspirational IKEA tone of voice
Passionate about understanding customers' life at home, shopping behaviours, and creating meaningful experiences

Nice to have:

Experience in home furnishing sector
Curiosity about customer behaviour
Ability to thrive in fast-changing retail environment
Ability to balance creativity with commerciality

What we offer:

Work environment free of discrimination and harassment
Equal employment opportunity
Diverse and inclusive workplace

Additional Information:

Job Posted:
October 10, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Shop Design Leader