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Shop Assistant

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Location:
United Kingdom , Peterborough

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Category:
-

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Contract Type:
Not provided

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Salary:

12.21 GBP / Hour

Job Description:

Be there when it matters. Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need. As a member of the retail team, you’ll be helping us inspire communities to provide more care for more people through innovating and collaborating on ways to reduce, reuse and recycle. You will also be contributing to drive up the income that generates the vital funds necessary to keep our care and support services running. We understand our people are our most important asset and work hard to make sure you feel valued and included as part of a team. In retail most work every weekend, our managers mainly work only 1 in 2. We don't expect our teams to work past 5.15 in most of our shops. The earliest we start is 8.45am. We have every Christmas Eve, Christmas Day, Boxing Day and New Years Day off.

Job Responsibility:

  • Help create a well-presented shop where customers get great service
  • Sort and size stock
  • Help customers with their purchases
  • Move stock, which may involve lifting heavy goods or furniture
  • Help maximise donated income through proactive stock generation, optimum pricing, processing stock to agreed levels and stock planning
  • Set high standards of merchandising and housekeeping, ensuring you and your colleagues’ health and safety is a priority
  • Manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times
  • Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives

Requirements:

  • Customer Service Experience
  • Cash Handling/Till work
  • Basic IT skills (emails/instant messaging/video calls)
  • Organisational Skills
  • Lone working experience

Nice to have:

  • High street retail/leisure/hospitality background
  • KPI and target experience
  • Team Player
  • Merchandising/Stock rotation
What we offer:
  • 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time)
  • Company pension scheme
  • Staff discount with thousands of retailers
  • Refer a Friend scheme - £250 payment
  • Enhanced maternity, paternity and adoption pay
  • Enhanced sick pay
  • Electric Vehicle Scheme
  • Healthcare Cash plan, to claim back costs of routine healthcare
  • Death in Service benefit
  • Staff discount of 10% on new goods online at shop.sueryder.org
  • Structured induction programme and learning and development opportunities
  • Access to Employee support programme

Additional Information:

Job Posted:
January 19, 2026

Expiration:
February 04, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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