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As the Import Shipping Specialist, you will report directly to the Import Shipping Manager and manage and coordinate the flow of goods entering a country – working closely with logistics providers, customs brokers, suppliers, internal planners, and finance. Your main responsibility will be to ensure that import shipments are compliant with customs and trade regulations, delivered on time, in good conditions and properly documented whilst being cost effective.
Job Responsibility:
Receiving and reviewing export documents from suppliers
Arrange and track incoming shipments (ocean, air, road) from suppliers to the final destination and coordinating with couriers and freight forwarders
Monitor shipment status and proactively manage delays, holds, and exceptions, updating stakeholders accordingly and escalating issues if required
Give customs clearance instructions to customs brokers and arrange pre-clearances where necessary, check the import declarations and obtain POD
Track and report packaging waste
Maintain Intrastat (IE)
Support customs audits and respond to queries
Requirements:
Education in logistics, supply chain, international trade, or related field
Solid knowledge of international trade and customs (Incoterms, HS codes, duties, VAT, trade agreements)
Demonstrable experience with shipping and logistics (ocean/Air LCL & FCL, Incoterms, freight quotes) and customer brokerage
Experience working with SAP
Strong Excel skills for tracking and reporting
Attention to detail and accuracy (especially in documentation and numbers)
Excellent communication and negotiation skills with carriers and brokers
Proven organizational skills, with the ability to manage multiple shipments in parallel, solving problems and working under time pressure (e.g., customs hold, port congestion)
What we offer:
25 days holiday + bank holidays + 1 celebration day
Annual company bonus
Life Insurance: 3x basic salary
Aegon Pension Plan
Canteen offering a variety of lunch options
Cycle to Work Scheme
Bupa Health and Dental Cash Plan
Employee perks and discounts (Telus)
Give as you Earn
Barnardo's Workplace Lottery
Regular social, sports, leisure and wellbeing events in a diverse and inclusive workplace