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Shipping Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Cleveland

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a detail-oriented Shipping Specialist to join our team in Cleveland, Ohio. This is a Contract to permanent placement position. The ideal candidate thrives in fast-paced environments, enjoys problem-solving, and is eager to learn and grow.

Job Responsibility:

  • Coordinate shipping activities, including scheduling and tracking deliveries to ensure timely and accurate transport
  • Communicate with internal teams and external partners to address inquiries and resolve logistical challenges
  • Manage inbound telephone calls while providing exceptional customer service and accurate information
  • Maintain detailed records and ensure the proper transfer of information to legal documents
  • Collaborate with the operations manager during the training period to gain a comprehensive understanding of company processes
  • Utilize basic computer skills to operate internal software systems efficiently
  • Support weekend logistics operations on a rotating schedule, ensuring coverage and proper execution of tasks
  • Monitor and report on shipping performance to identify opportunities for improvement
  • Research and apply industry best practices to enhance operational efficiency
  • Assist in maintaining compliance with customs and shipping regulations

Requirements:

  • Proven ability to multi-task and manage priorities in a fast-paced environment
  • Strong problem-solving skills and a proactive approach to tackling challenges
  • Excellent communication skills, both written and verbal, with attention to detail
  • Basic computer proficiency and willingness to learn proprietary software systems
  • Prior experience in logistics, shipping, or distribution is highly desirable
  • Customer service experience with a focus on delivering accurate and timely information
  • Availability to work a rotating weekend schedule and flexible hours as needed
  • Bilingual skills are a plus but not required

Nice to have:

Bilingual skills are a plus but not required

What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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