CrawlJobs Logo

Shipping & Order Management Executive

Indonesia, North Jakarta · Job Posted January 20, 2026
Apply Position
Job Link Share

Job Description

Unox, a market leader in the production of high-end ovens and certified as a Great Place to Work®, is looking for a Shipping & Order Management Executive to join the Customer Experience, Resellers and Distributors team in Jakarta, supporting the Australian market through accurate documentation, customer service, and order processing.

Job Responsibility

  • Ensure the accurate and timely issuance of various documents related to the Back Office process
  • Develop and update operating procedures and guidelines related to the Back Office process
  • Plan tasks and activities to achieve customer service performance indicators
  • Handle customer inquiries via phone, email and fax
  • Work with the Finance department to solve problems related to invoices and payments
  • Work closely with the Shipping department to ensure timely delivery of each order (prepare loading plans and shipping documents)
  • Accurately maintain customer database, master records, and sales contract files

Requirements

  • Graduate degree in Administration/Economics/Languages
  • Excellent knowledge of English and Bahasa Indonesia
  • Customer service orientation
  • Proven problem-solving, analytical and decision-making skills
  • Entry-Level (<2 years)

What we offer

  • Paid time off & overtime
  • Mentorship & coaching
  • Career growth & training programs
  • Diversity & inclusion policies
  • International mobility & relocation support
  • Team building activities

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Shipping & Order Management Executive

8 matching positions

Purchasing & Order Management Executive

Unox, a market leader in the production of high-end ovens and certified as a Gre...
Location
Location
Indonesia , North Jakarta
Salary
Salary:
Not provided
unox.com Logo
UNOX
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduate degree in Administration/Economics/Languages
  • Excellent knowledge of English and Bahasa Indonesia
  • Customer service orientation
  • Proven problem-solving, analytical and decision-making skills
  • Entry-Level (<2 years)
Job Responsibility
Job Responsibility
  • Ensure the accurate and timely issuance of various documents related to the Back Office process
  • Develop and update operating procedures and guidelines related to the Back Office process
  • Plan tasks and activities to achieve customer service performance indicators
  • Handle customer inquiries via phone, email and fax
  • Work with the Finance department to solve problems related to invoices and payments
  • Work closely with the Shipping department to ensure timely delivery of each order (prepare loading plans and shipping documents)
  • Accurately maintain customer database, master records, and sales contract files
What we offer
What we offer
  • Paid time off & overtime
  • Mentorship & coaching
  • Career growth & training programs
  • Diversity & inclusion policies
  • International mobility & relocation support
  • Team building activities
  • Fulltime
Read More
Arrow Right

Order Management Executive

Unox, a market leader in the production of high-end ovens and certified as a Gre...
Location
Location
Indonesia , North Jakarta
Salary
Salary:
Not provided
unox.com Logo
UNOX
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Graduate degree in Administration/Economics/Languages
  • Excellent knowledge of English and Bahasa Indonesia
  • Customer service orientation
  • Proven problem-solving, analytical and decision-making skills
  • Entry-Level (<2 years)
Job Responsibility
Job Responsibility
  • Ensure the accurate and timely issuance of various documents related to the Back Office process
  • Develop and update operating procedures and guidelines related to the Back Office process
  • Plan tasks and activities to achieve customer service performance indicators
  • Handle customer inquiries via phone, email and fax
  • Work with the Finance department to solve problems related to invoices and payments
  • Work closely with the Shipping department to ensure timely delivery of each order (prepare loading plans and shipping documents)
  • Accurately maintain customer database, master records, and sales contract files
What we offer
What we offer
  • Paid time off & overtime
  • Mentorship & coaching
  • Career growth & training programs
  • Diversity & inclusion policies
  • International mobility & relocation support
  • Team building activities
  • Fulltime
Read More
Arrow Right

Order Management Specialist

The Order Management Specialist is tasked with managing and executing sales orde...
Location
Location
United States , Columbus
Salary
Salary:
Not provided
dansons.com Logo
Dansons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in supply chain management or a related field
  • Minimum five (5) years of progressive experience of order management/order entry experience supporting mid to large size customers, preferably within a consumer products company
  • Strong understanding of Order Lifecycle and Order Management principles
  • Comprehensive EDI knowledge in consumer products industry
  • Knowledge of shipment routing
  • High degree of proficiency using PC & database analytical tools
  • Organizational skills and the ability to maintain information in a logical and well-thought-out manner
  • Strong sense of urgency
  • Ability to effectively develop professional and positive relationships with internal and external customer contacts
  • Ability to identify risk and opportunities through analysis
Job Responsibility
Job Responsibility
  • Process and execute sales orders received from various channels such as retail, direct-to-consumer, eCommerce, and wholesale efficiently and accurately
  • Utilize multiple platforms including SAP, EWM, Magento, EDI, and custom-built systems, along with manual processes, to manage and coordinate order processing activities
  • Ensure the precision of SAP QTC (Quote-to-Cash) data, verifying that all order details are correct and up to date to facilitate smooth order fulfillment
  • Address customer inquiries, resolve issues, and provide updates in a timely manner to maintain high levels of satisfaction throughout the sales order process through invoicing
  • Execute Advanced Available to Promise tools to access material availability and fill orders
  • Work closely with inventory, logistics/Traffic, finance, and planning departments to ensure orders are processed, fulfilled, and delivered on time
  • Generate reports on order processing metrics, analyze performance data, and identify trends to improve the efficiency and effectiveness of the order management system
  • Proactively identify and solve problems related to order processing, including payment discrepancies, inventory issues, and shipping delays
  • Adhere to company policies, legal standards, and quality assurance guidelines in all order management activities
  • Continually assess and refine order management processes and practices to enhance efficiency, accuracy, and customer satisfaction
  • Fulltime
Read More
Arrow Right

SAP Product Configuration Lead (Integrated Order Management)

The SAP Product Configuration Lead - Integrated Order Management is responsible ...
Location
Location
Salary
Salary:
Not provided
coca-colahellenic.com Logo
Coca-Cola HBC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years SAP S/4HANA SD (integrated order management) configuration experience
  • Strong capability to analyze complex business requirements and translate them into effective, scalable SAP solutions
  • Extensive experience in SAP configuration collaboration and customization for IOM delivering solutions aligned with business and operational needs
  • Proven expertise in business process mapping, analysis, and optimization for integrated order management
  • Solid track record across the full SAP project lifecycle with (business, functional and technical) design, build, testing, and go-live support
  • Deep understanding of integration touchpoints between SAP S/4HANA modules and 3rd party add-ons
  • Strong proficiency in producing high-quality business, functional, and technical documentation
  • University degree in a relevant area or equivalent work experience
  • English language proficiency
Job Responsibility
Job Responsibility
  • Translate order management requirements into functional/technical specifications documentation and effort estimation, promoting process simplification and standardization in collaboration with solution architects
  • Ensure alignment of functional and technical requirements across workstreams to support overall business objectives, actively participating in stakeholder workshops to define required capabilities
  • Configure S/4HANA SD components (business partners, sales documents, delivery……) and 3rd party add-ons/integrated components, ensuring adherence to approved design and architecture principles
  • Lead cross-module integrations between order management and SAP modules resolving integration issues
  • Design, validate, and oversee interfaces, coordinate testing, and drive resolution of interface defects
  • Ensure governance and consistency of master data (customers, shipping, price conditions, materials) and transactional data quality
  • Share knowledge and provide guidance to team members, foster learning and capability building
  • Plan and execute unit testing, integration testing, and user acceptance testing (UAT), ensuring solution readiness for production
  • Provide training, guidance, and functional support to key users and business stakeholders to enable successful adoption
What we offer
What we offer
  • Coaching and mentoring programs
  • Development opportunities
  • Equal opportunity employer
  • Learning programs
  • Work with iconic brands
  • Volunteering Opportunities
  • Wellbeing program
Read More
Arrow Right

Order Desk Executive

The Order Desk Executive plays a critical role in driving customer satisfaction,...
Location
Location
United Kingdom , Kingston upon Hull
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven ability to prepare, manage, and follow up quotations to maximise conversion opportunities
  • Strong customer relationship management skills with the ability to build trust and long-term partnerships
  • Ability to identify upselling, cross-selling, and account growth opportunities
  • Understanding of sales processes, customer buying behaviours, and commercial decision-making
  • Strong negotiation and influencing skills
  • Ability to manage customer enquiries professionally and resolve issues effectively
  • Strong stakeholder management skills, with the ability to engage confidently with customers, suppliers, and internal departments
  • Customer-centric mindset with a focus on delivering exceptional service
  • Understanding of inventory, fulfilment, shipping, and customer order lifecycle processes
  • Ability to manage multiple priorities while maintaining high levels of accuracy
Job Responsibility
Job Responsibility
  • Prepare and deliver accurate, competitive quotations that support revenue growth and customer retention
  • Proactively follow up on quotations, enquiries, and outstanding opportunities to maximise conversion rates
  • Identify opportunities to upsell, cross-sell, and introduce additional products and services that add value to customers
  • Support Account Managers in developing existing accounts and securing new business opportunities
  • Build strong, long-term relationships with customers through exceptional service and responsive communication
  • Manage customer orders from enquiry through to fulfilment, ensuring a seamless and professional customer experience
  • Provide customers with timely updates on order status, lead times, and delivery schedules
  • Coordinate with warehouse, shipping, pharmacy, and accounts teams to ensure efficient order execution and customer satisfaction
  • Resolve customer queries and issues promptly, maintaining high levels of customer confidence and trust
  • Maintain accurate customer, quotation, and order information within company systems
  • Fulltime
Read More
Arrow Right

Order Processing Executive

Part of a team responsible to process single machines and small project orders i...
Location
Location
Malaysia , Subang Jaya
Salary
Salary:
Not provided
buhlergroup.com Logo
Bühler Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Diploma/Bachelor Degree
  • preferably in Business Management / Supply Chain
  • Minimum 4 years Knowledge in Order Management & Logistic Process
  • Working knowledge of SAP systems is a plus
  • Experience in project support is an advantage
  • Proficient in English, both written and spoken
  • Able to handle full cycle of order fulfilment and order management
  • Good knowledge of Incoterms
  • Strong in excel and MS office
Job Responsibility
Job Responsibility
  • Part of a team responsible to process single machines and small project orders in SAP from Order to Delivery for the assigned countries
  • Single point of contact on Order Commercial and Delivery matters between Project Manager and intercompany Supplier
  • Day to day process includes but not limited to: Create Sales Order in SAP accurately and timely
  • Issue purchase order to Suppliers and follow up Order confirmation to ensure project timeline is met
  • Close monitoring of machine readiness and ensure timely delivery and completeness of invoice
  • Data maintenance in SAP to ensure up to date information for accurate turnover forecast
  • Prepare Invoices and sending it to Sales / customers
  • Co-ordinate with Sales manager / Project Manager to collect outstanding payment
  • Co-ordinate in arranging shipping documents such as Packing list and Bill of Lading (B/L) and co-ordinate with forwarder / Logistic department for shipment
  • Maintenance of documentation in SAP (softcopies of various documents in relevant folder)
What we offer
What we offer
  • Learning platform
  • Flexible working options and hybrid working
  • Diverse and inclusive workplace
  • Cross-cultural working environment
  • Family-owned business culture
  • Public and private transport connections
  • Fulltime
Read More
Arrow Right

Project Manager - Large Format Signage (Stadium Project)

The Project Manager for Signage will serve as the primary structural and logisti...
Location
Location
United States , Carlstadt
Salary
Salary:
Not provided
bluedge.com Logo
BluEdge
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Deep knowledge of large-format graphics and fabrication
  • comfortable navigating active construction sites, dealing with General Contractors (GCs), and interpreting architectural blueprints
Job Responsibility
Job Responsibility
  • Act as the primary field contact at the Queens stadium site
  • coordinate directly with General Contractors, site superintendents, and union installation crews to align delivery schedules with the master construction timeline
  • review, interpret, and cross-reference architectural drawings, engineering specifications, and site surveys to ensure all large-format signage and structural elements fit perfectly on-site
  • direct the project through every phase—conception, file preparation, structural fabrication, shipping logistics, and ultimate on-site installation—guaranteeing compliance with stadium specifications, budgets, and safety codes
  • sync closely with internal print and fabrication production teams in Carlstadt, as well as outside material vendors, to maintain an efficient, uninterrupted supply chain to the construction site
  • proactively identify field discrepancies or design changes
  • work alongside estimators and account executives to qualify project scope updates and manage formal change orders seamlessly
  • provide high-level, transparent progress reports to both internal executives and external stadium stakeholders, solving complex logistical problems with a calm, solutions-oriented mindset
  • Fulltime
Read More
Arrow Right

Stock Keeper

We are currently looking for a Stock Keeper to join our Flagship Store in Milano...
Location
Location
Italy , Milano
Salary
Salary:
23371.18 - 26000.00 EUR / Year
otb.net Logo
OTB
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in similar roles and in-depth knowledge of a retail stock workflow
  • Good aptitude and confidence with digital tools
  • Excellent organizational and priority management skills
  • Highly adaptable and quick thinking while having the ability to see beyond the immediate situation
  • Aptitude for Team Working as well as ability to work autonomously
  • Availability to work on shifts from Monday to Sunday
Job Responsibility
Job Responsibility
  • Delivering timely movement of product, playing an active role in making sure the entire stock cycle runs smoothly owning all stock activities: inventory, organization, control, audits etc.
  • Meet the product needs of the store to maximize product distribution, sales effectiveness and maintain a clean working environment
  • Support the whole omnichannel sales cycle with the management of inbound and outbound product management: receiving orders, product packaging, billing, and related admistrative tasks
  • Strive and support the team to achieve team objectives and be accountable for an accurate and organized store inventory at all times, taking part to store cycle counts, scheduled inventories etc.
  • Proactively execute shipping and receiving process, partnering with management to resolve any issues and taking necessary steps to resolve
What we offer
What we offer
  • A range of development opportunities in Diesel and OTB group Store network in Italy and abroad
  • Employee discount on Diesel and on other exclusive OTB Group Brands
  • Awesome, young and dynamic team
  • Highly inclusive working environment
  • Lunch vouchers
  • Parttime
Read More
Arrow Right