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The Shipping Coordinator is responsible for processing customer orders, coordinating outbound shipments, and ensuring delivery accuracy. Serves as the key contact for Customer Service on delivery issues and works closely with logistics and plant teams to support on-time fulfillment. Provides backup support for other facility functions as needed.
Job Responsibility:
Process transactions and monitor inbound and outbound deliveries
Point of contact for customer service reps on any issues/concerns with customer deliveries, changes, requests, or customer/sales pickups
Provide as a backup for other functions as required by facility manager/supervisor
Process all customers orders to meet customer requested shipping dates
Working in TMS to schedule pick-ups
Signing in outbound trucks and billing them out
Daily communications with Plant Manager and Dist. Supervisor, customer service reps, and logistics team
Requirements:
High School Diploma or equivalent required
Associate’s or Bachelor’s degree preferred
2+ years of experience in inventory control or warehouse operations
Strong proficiency in Microsoft Excel, SharePoint, and Teams
Familiarity with SAP or other ERP systems is highly preferred
Excellent attention to detail, organization, and follow-through
Strong verbal and written communication skills
Ability to work independently and collaboratively in a fast-paced distribution environment
May be required to lift up to 40 pounds
Travel Requirements: 0-10%
What we offer:
Health insurance plans (medical, dental, vision)
Health Savings Account (with employer base deposit and match)
Flexible spending accounts
Competitive 401(k) with generous employer base deposit and match
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