Shipping Coordinator

• Coordinate daily transportation routing for customer shipments by following customer-specific routing instructions and online portal requirements
• Prepare shipment documentation each day, including bills of lading, customer-specific records, and other required outbound paperwork
• Communicate with customers, carriers, and internal departments to address delays, missed pickups, delivery exceptions, and container-related issues
• Arrange truckload and parcel carrier pickups for outbound orders and manage dock scheduling to support efficient loading activities
• Check in drivers upon arrival, direct trailers or containers to the appropriate dock doors, and help maintain organized shipping flow
• Monitor carrier arrival times throughout the day, follow up on late pickups, and adjust appointment schedules when needed
• Finalize shipping records to support invoicing and advance shipment notifications, including manual entry through web-based customer platforms when necessary
• Build and maintain daily outbound schedules, track priority shipments, and assist with proof of delivery, claims, chargeback research, and export documentation
• Support inbound logistics by preparing receiving paperwork, verifying container information, and maintaining arrival and departure tracking logs
• Provide cross-functional support across logistics and distribution operations during peak periods and as business needs require

• Experience coordinating logistics, shipping, or distribution activities in a warehouse, manufacturing, or supply chain environment
• Working knowledge of transportation documentation, including bills of lading, shipment notifications, and receiving records
• Ability to interact professionally with carriers, customers, drivers, and internal teams to resolve shipping and delivery concerns
• Familiarity with customer routing guides, web-based shipping portals, and manual shipment data entry processes
• Understanding of domestic freight coordination, dock scheduling, and carrier appointment management
• Exposure to export or customs-related shipping documentation for international orders is preferred
• Strong organizational skills with the ability to manage multiple priorities and maintain accurate tracking spreadsheets and records
• Willingness to cross-train and provide operational support in related distribution center functions as needed

Exposure to export or customs-related shipping documentation for international orders is preferred

• Medical, vision, dental, and life and disability insurance
• Enrollment in company 401(k) plan