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Shipping Coordinator

United Kingdom, Canterbury 17.00 GBP / Hour · Job Posted June 28, 2026
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Job Description

Are you a team player with excellent communication skills and a demonstrated sense of self-awareness? Are you adaptable, flexible, and determined to resolve problems successfully? Do you thrive under pressure and enjoy collaborating with teams who are passionate about customer care? If this sounds like you, then we have an exciting opportunity to join a global organisation based in Canterbury, Kent. This is initially a 12 month contract, however this successful business are always recruiting permanently too. In return you will be offered flexible hybrid working and a great working environment.

Job Responsibility

  • Supporting customers through monitoring of daily shipment issues, management of outbound customs queries and monitoring of imports to ensure the delivery schedule is maintained efficiently
  • Following up on transport complaints and resolving missed deliveries or documents by carriers
  • Facilitating and liaising with attention to shipping dates, labelling, packaging, and stock-holding in alignment with customer requirements
  • Keeping lines of communication open by actively engaging with individuals and coordinating around specific requests.

Requirements

  • At least 2 years of experience in a similar role
  • Excellent customer service experience, showcasing your ability to provide exceptional service
  • Ability to work under pressure and deal with ambiguity, demonstrating your resilience
  • Keen attention to detail, assuring accuracy in your work
  • An efficient personality with strong time management and customer skills
  • SAP knowledge would be advantageous but not essential
  • Awareness of Customs documentation and inbound/outbound movement (desirable).

Nice to have

  • SAP knowledge
  • Awareness of Customs documentation and inbound/outbound movement

What we offer

  • Weekly Pay
  • Up to 28 days annual leave
  • Dedicated consultant to support your job search
  • First opportunity to see permanent positions
  • Access to free eyecare vouchers
  • Temp of the Month awards
  • Timesheets can be completed on mobile devices
  • Perks at work
  • Discount schemes
  • Access to Well-being platforms
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