This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Provide integrated expertise and exceptional service for both clients and members of staff for all logistics-related activities to ensure the timely and cost-effective delivery of property in compliance with all associated laws and regulations. Liaise with vendors to procure and coordinate logistics services to enable the movement of fine art and rarities to and from Sotheby’s, both domestically and internationally.
Job Responsibility:
Arrange shipping and associated logistics requirements for all property
Work closely with the Pre Sale and Post Sale colleagues to deliver an integrated, consistent and exceptional client experience
Monitor and execute quote requests in a timely manner in line with established service levels
Respond to and resolve to successful conclusion shipping and logistics enquiries and issues
Obtain quotes from shippers and other related service providers for shipments and select the most suitable option for our internal and external clients
Assess and verify the requirements of a proposed shipment, including method of transport, packing, etc., and enter or validate this information in the system
Apply for CITES license applications, as appropriate
For all accepted client offers, where the shipment is arranged by Sotheby’s, and approved transfers contact vendors and issue instructions for packing, local transportation, shipping and security
Allocate tariffs to property imported or exported internationally
Monitor the progress of shipments, conferring with vendors to troubleshoot and rectify problems in a timely manner and ensuring that interested parties are apprised of the status of the shipment
Liaise with Manager to provide input on shippers’ performance and maintenance of service level requirements and KPIs
Ship in compliance with all applicable laws and regulations
Determine where consolidation of property can occur and arrange consolidated shipments to maximize efficiency and minimize cost
Maintain and scan all required documentation associated with shipments in accordance with department procedures
Prepare customs documents and submit to the appropriate regulatory bodies or shippers, ensuring the accuracy of the information and its timely submission
Coordinate and execute interoffice transfers to international offices and generate pre-alerts to Shipping Coordinators in those offices to ensure an efficient delivery of property
Requirements:
Bachelor’s degree with at least 2-3 years of industry experience
Strong knowledge of logistics, including current packing methods, transportation methods and regulatory compliance
Action oriented with skills and aptitude to excel in a fast paced client-focused and deadline-driven environment
Proactive communicator and solution oriented
Comfortable speaking with clients and client facing teams
Excellent client service skills
ability to remain calm in pressure situations
Ability to learn quickly and apply knowledge
Excellent communication and interpersonal skills
demonstrated ability to communicate with all organizational levels
Ability to work both independently and as a team member to complete the task at hand
Strong organizational skills to set priorities, multi task and meet deadlines
Flexibility to work overtime and weekend hours when necessary is required
Nice to have:
Prior experience with fine art shipping is desirable as is foreign language(s)