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Shipping Coordinator

United States, West Chester · Job Posted March 19, 2026
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Job Description

The Shipping Coordinator is responsible for processing customer orders, coordinating outbound shipments, and ensuring delivery accuracy. Serves as the key contact for Customer Service on delivery issues and works closely with logistics and plant teams to support on-time fulfillment. Provides backup support for other facility functions as needed.

Job Responsibility

  • Process transactions and monitor inbound and outbound deliveries
  • Point of contact for customer service reps on any issues/concerns with customer deliveries, changes, requests, or customer/sales pickups
  • Provide as a backup for other functions as required by facility manager/supervisor
  • Process all customers orders to meet customer requested shipping dates
  • Working in TMS to schedule pick-ups
  • Signing in outbound trucks and billing them out
  • Daily communications with Plant Manager and Dist. Supervisor, customer service reps, and logistics team

Requirements

  • High School Diploma or equivalent required
  • Associate’s or Bachelor’s degree preferred
  • 2+ years of experience in inventory control or warehouse operations
  • Strong proficiency in Microsoft Excel, SharePoint, and Teams
  • Familiarity with SAP or other ERP systems is highly preferred
  • Excellent attention to detail, organization, and follow-through
  • Strong verbal and written communication skills
  • Ability to work independently and collaboratively in a fast-paced distribution environment
  • May be required to lift up to 40 pounds

What we offer

  • Health insurance plans (medical, dental, vision)
  • Health Savings Account (with employer base deposit and match)
  • Flexible spending accounts
  • Competitive 401(k) with generous employer base deposit and match
  • Incentive opportunity
  • Life insurance
  • Short- and long-term disability insurance
  • Paid vacation and holidays
  • Employee Assistance Program
  • Employee discounts
  • PTO Buy/Sell Options
  • Tuition reimburesement
  • Adoption assistance

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