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The Site Clerk provides comprehensive support to the Facility Manager for all mail center activities, equipment, supplies, and general facility operations. This role requires an enthusiastic, proactive individual who serves as a key point of contact for clients, visitors, and vendors while delivering exceptional customer service. The position involves managing mail services, assisting with facility maintenance coordination, and supporting various administrative functions to ensure smooth daily operations.
Job Responsibility:
Sort, collate, and deliver mail while managing outgoing mail with proper postage using postage meters and maintaining accurate daily records
Track all incoming and outgoing courier mail and coordinate with courier services for daily package pickup
Perform hospitality services, minor housekeeping tasks, and stock copy rooms and printing devices
Assist with coordination and scheduling of maintenance activities and provide support for small office moves
Manage small facility management tasks and continuously monitor office/facility operations
Act as an interface with clients, visitors, and guests while ensuring appropriate follow-up with clients
Collaborate with vendors and service providers including facilities, janitorial, movers, and equipment providers
Requirements:
High school diploma or GED
1-2 years of previous mailroom and/or facilities experience
Strong analytical and organizational skills
Excellent communication skills in English, both written and oral
Excellent computer skills including word processing, Excel, and database entry
Ability to work independently with little supervision and effectively manage stressful situations
Ability to plan and manage work under time constraints
Ability to lift 50 pounds regularly
Ability to spend much of the day on feet while performing various tasks
Must be able to work quickly with hands and have good hand/eye coordination
Walking and standing for extended periods throughout the facility
Bending, reaching, and stretching to access mail slots, storage areas, and equipment
Operating various office equipment including postage machines, printers, and copiers
Working in typical office environment with occasional exposure to mechanical areas
Candidates must be authorized to work in the United States without sponsorship
Nice to have:
Knowledge of postage machines, printers, and other office equipment operations
Basic understanding of facility maintenance coordination processes
Experience with courier services and package tracking systems
Customer service experience in corporate or facility environments
Familiarity with vendor coordination and service provider management
Experience supporting office moves or space management activities
Self-motivated personality with confidence, energy, and flexibility