Shipping and Customs Specialist Jobs

Shipping and Customs Specialist

Specialist in the shipping and customs team contributing to the best possible cu...

Location

Mexico , Ciudad de México

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Knowledge of customs regulation for both import and export and duty classification including all import certifications
Knowledge of local customs and other government agencies involved in regulation and import/export of goods
Knowledge of routines, documentation and stakeholders involved in the shipping of goods
Knowledge of planning, priority setting, analytical skills, problem solving and cost-effective commercial performance
Thorough understanding on Trade privileges
Knowledge of marine and domestic transport insurance claim and understand how's the process of claim and compensation
Excellent skills in retail and/or logistics processes, tools and working methods
Good understanding of the IKEA Code of Conduct, regulations and legislation relating to health, safety and security
Knowledge of the IKEA Concept description, including the IKEA vision and business idea, and IKEA culture and values

Job Responsibility

Deliver the best possible goods availability for customers through accurate, efficient and cost effective import/shipping processes
Ensure all imported goods have the right documentation, tariff classification, are declared correctly and promptly paid
Ensure all import and export shipments are custom cleared within free given time by the port authority
Maximize cost savings available through Free Trade Agreements (FTA)
Work with relevant government agencies and local authorities to secure the most timely and cost effective import conditions
Support performance evaluation of appointed carriers and service providers
Contribute to country business plan process
Support with shipping and customs expertise to business expansion projects, product requirements and compliance issues

Fulltime

Shipping & Customs Specialist - Central Unit

Offering the highest possible service levels at the lowest possible costs, helps...

Location

Morocco , TIT MELLIL

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Master’s or a Diploma Degree in Logistics
Minimum 2 years of relevant experience in shipping/logistics/supply chain preferably in Customs clearance or retails sectors
Fluent in English and French
Computer proficiency: Advanced level of Microsoft Excel
Familiar with local laws and regulations involved in Customs and Taxation
Familial with international trade laws and regulations

Job Responsibility

Handle Goods shipment process and local clearance procedures in coordination with local service provider and according to the IKEA standards
Gather information from the Goods Flow Team on any goods damages, submit and follow up on claims with relevant parties
Always coordinate with other functions within the Logistics Team to ensure proper communication and smooth work processes
Supervise shipping and customs clearance
Coordinate with service provider for timely clearance of containers to avoid detention/demurrages and prioritize containers accordingly as per the need articles in the store
Prepare weekly containers receiving schedule in coordination with all stakeholders
Check that the clearing Agents are adhering to IKEA operations standards of containers handling and transporting Receive the clearing agent invoices against the agreed rates for this service
Monitor KPIs to continuously improve freight movement process and report to SSS Leader as required
Communicate and coordinate with Warehousing and other functions in the Logistics Department as and when required
Coordinate regularly with the supply Team and the other Logistics Teams to achieve the Logistics goals in store

Fulltime

Customer Experience Specialist

We are offering a temporary to permanent employment opportunity for a Customer E...

Location

United States , Dalton

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in a role similar to a Customer Experience Specialist
Capability to effectively and efficiently assist customers
Proficiency in billing functions and practices
Experience in using CRM (Customer Relationship Manager) software
Excellent customer service skills and experience
Knowledge and experience in preparing and managing quotations
Proficiency in Microsoft Excel for data management and analysis
Familiarity with Microsoft Outlook for detail-oriented communication

Job Responsibility

Accurately and efficiently process customer orders to ensure all details are correct
Coordinate shipments, ensuring all deliveries are made in a timely manner
Provide exceptional customer support by answering inquiries regarding order status, shipping details, and general account concerns via phone and email
Generate and provide freight quotes to meet customer needs and budget constraints
Assist with periodic stock counts to maintain accurate inventory management
Use CRM to manage customer relationships and ensure a high level of customer satisfaction
Handle billing functions and prepare quotations for customers
Utilize Microsoft Excel and Outlook for various tasks, ensuring a high level of proficiency

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Customer Service Specialist

Our client is seeking a Customer Service Specialist who will take full ownership...

Location

United Kingdom , Staines

Salary:

28000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Proven experience in customer service or order management, ideally in a technical or manufacturing environment
Strong working knowledge of JD Edwards (JDE) or similar ERP systems
Excellent communication skills-both written and verbal
A proactive, customer-first mindset with a passion for delivering outstanding service
Strong attention to detail and ability to manage multiple priorities
Comfortable working independently and as part of a collaborative team

Job Responsibility

Act as the dedicated customer service representative for your assigned customers, providing tailored support and regular updates
Manage the full order lifecycle: from order entry and inventory coordination to shipping, invoicing, and post-delivery follow-up
Use JD Edwards to process and track orders, ensuring accuracy and timely updates
Collaborate with Regional Sales Managers and internal teams to resolve order, shipping, and invoicing queries
Communicate proactively with customers regarding order status, delivery timelines, and documentation
Coordinate with technical teams and vendors to ensure customer expectations are met
Provide customers with required documentation such as certificates, manuals, and datasheets
Support stock takes and investigate discrepancies
Assist the finance team with invoice and audit queries
Maintain and update customer portals with relevant delivery and order information

Fulltime

Customer Experience Specialist

We are looking for a dedicated Customer Experience Specialist to join our team i...

Location

United States , St. Louis Park

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in customer service, preferably in a fast-paced environment
Strong attention to detail and accuracy in data entry
Excellent communication skills, both written and verbal
Ability to troubleshoot and resolve issues effectively
Proficiency in using computer systems and data entry tools
Experience in managing vendor or customer relationships
Familiarity with order processing systems is a plus
Ability to multitask and prioritize tasks in a dynamic work environment
Legal authorization to work in the United States

Job Responsibility

Manage incoming orders from vendors and ensure timely responses to inquiries
Accurately input customer orders into the system while maintaining attention to detail
Investigate and resolve discrepancies in customer orders, such as missing or incorrect items
Collaborate with various departments to troubleshoot delivery issues, including transportation delays and product shortages
Prepare delivery tickets prior to shipping and confirm receipt of deliveries
Communicate updates and procedural changes effectively with internal stakeholders
Address customer concerns promptly, ensuring satisfaction and resolution
Monitor and revise purchase orders as needed, ensuring accuracy and compliance
Maintain organized records of customer interactions and order histories for reporting purposes
Participate in continuous improvement initiatives within the team to enhance customer service processes

What we offer

Medical benefits
Vision benefits
Dental benefits
Life and disability insurance
Eligibility to enroll in company 401(k) plan
Free parking onsite

New

Customer Support & Order Specialist

Are you a detail-oriented team player looking for an opportunity in a customer-f...

Location

Netherlands , Amsterdam

Salary:

Not provided

Octagon Professionals

Expiration Date

Until further notice

Requirements

Around 1 year of experience in an admin, customer service, or logistics role
Good knowledge of Microsoft Word and Excel (experience with Exact Online is a plus)
Strong eye for detail and accuracy
A proactive attitude and a team player mindset
Excellent English skills

Job Responsibility

Handle incoming customer orders via email (and sometimes phone)
Enter and update order details in the ERP system (Exact Online)
Coordinate with suppliers and logistics partners on delivery updates
Review purchase orders and invoices to make sure everything matches
Keep an eye on stock levels and communicate with the team to prevent shortages
Prepare and check shipping and customs documents
Support the General Manager and team with administrative tasks

What we offer

25 vacation days, based on full-time employment
Pension
Professional training
Hybrid work arrangement

Fulltime

Logistics Specialist

As a Logistics Specialist, you will play a key role in managing and coordinating...

Location

Greece , Paiania

Salary:

Not provided

Metlen Group

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Shipping, Logistics, or related field (or equivalent professional experience)
Minimum 3 years of experience in shipping, logistics, or freight forwarding
Strong knowledge of sea and land transportation procedures
Proficiency in Microsoft Office Suite
Excellent command of English (written and spoken)
Excellent knowledge of shipping documentation and Incoterms 2020
Familiarity with Chartering terms and Letters of Credit
Excellent organizational and time-management skills
Strong communication and interpersonal abilities

Job Responsibility

Plan, coordinate, and oversee the transportation of materials from ports and airports to project sites worldwide
Manage customs clearance procedures and liaise effectively with customs authorities, carriers, and partners
Ensure timely, efficient, and secure delivery of equipment and materials in line with project requirements
Supervise and optimize warehouse operations, including proper storage, handling, and inventory management of products
Oversee cargo insurance and maintain accurate, up-to-date shipment documentation
Foster close collaboration and maintain clear communication with the Procurement department and project site teams
Monitor material flow to ensure smooth operations and adherence to project schedules
Continuously identify opportunities to improve logistics processes, reduce costs, and enhance operational efficiency

What we offer

Competitive remuneration package
Ticket Restaurant Card
Group Health Insurance Plan
Preferential household electricity plan
Pension Plan

Fulltime

Logistics Specialist

Oversee and execute domestic and international logistics operations supporting p...

Location

United States , Hayward

Salary:

33.00 - 41.00 USD / Hour

1X Technologies

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
additional education a plus
10+ years of logistics or warehouse operations experience preferred
Experience with international shipping, incoterms, and customs procedures
Certification or experience in hazardous material shipping (DOT, IATA) preferred
Proficiency with WMS, ERP, or PLM systems (e.g., NetSuite, Microsoft Office)
Strong understanding of inventory control and cycle counting
Skilled in equipment operation (forklifts, pallet jacks) and rigging/crating large items
Excellent communication, organization, and problem-solving abilities
APICS CLTD or similar certification a plus

Job Responsibility

Prepare and ship domestic and international orders, including required documentation
Coordinate shipments for trade shows and temporary imports
Manage import/export logistics to minimize customs delays
Handle hazardous materials packaging and shipping per DOT and IATA standards
Maintain records of all shipments, inventory transactions, and ERP updates
Oversee RMA and vendor return processes
Maintain min/max levels for packaging materials
Operate forklifts and powered handling equipment as needed
Support continuous improvement in logistics processes and documentation
Train and mentor team members on logistics and warehouse procedures

What we offer

Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays

Fulltime

Shipping and Customs Specialist

IKEA

Location:
Mexico, Ciudad de México

Category:
Logistics

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
September 13, 2025

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