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Malvern Panalytical Logo Malvern Panalytical · Logistics

Shipping Administrator

United Kingdom, Malvern · Job Posted January 24, 2026
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Job Description

Do you want to step into a high-tech world with a strong focus on innovation? Are you able to work in a fast-paced environment and multi-task with ease? Are you looking for a position in which customer focus is of the utmost importance? Do you want to do this in an international, but friendly environment? Then this might be your chance to become a part of our Order Processing and Shipping Team! In this role you will be required to enter and acknowledge customer purchase orders, create customer invoices and organise the subsequent shipping, as well as liaising with customers and coordinating with other Team members to satisfy all demand on a timely basis

Job Responsibility

  • Entering, checking and acknowledging customer orders
  • Arranging shipping and co-ordinating deliveries with customers and agents
  • Supporting the Malvern Panalytical materials group in export/import processes for materials sourced from the US and Asia Pacific countries
  • Collaborating with the rest of the Team to achieve shared goals
  • Help the Team to devise long-term improvement strategies and projects to ensure efficiency and high levels of customer satisfaction

Requirements

  • A positive mind-set and can-do attitude, with strong focus and the ability to multi-task
  • Excellent communicator with good interpersonal skills
  • GCSE or equivalent grades A-C in Maths and English as a minimum
  • Working knowledge and general understanding of export and import procedures
  • Strong administrative skills

Nice to have

  • Experience of working with SAP and/or Sales Force
  • Knowledge of Incoterms and payment methods (Letter of Credit/CAD)
  • Experience working with Freight Forwarders and Couriers

What we offer

  • Competitive Salary + Benefits Package
  • Be a part of an ambitious, fast-growing, international company with a friendly and inclusive culture
  • Drive growth within a leading global organisation whose purpose is to work with our customers, to make the world a better place
  • Be a key member of our team in our amazing offices, with a hybrid or remote working model available
  • Access to an onsite restaurant
  • Gym discounts
  • Volunteering days and much more
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