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Shipboard Workforce Planner

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Carnival Cruises

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Location:
United States , Miami

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Category:
Human Resources

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Shipboard Workforce Planner aligns the business plans with the workforce onboard. Create and analyze forecasts and other key performance indicators. Plan for shipboard staffing requirements based on historical trends, drivers, shrinkages, events, etc. The planner handles all inquiries in a timely manner, updates the system to maintain accuracy as needed and provides future assignments to returning crew members.

Job Responsibility:

  • Align the business plans with the workforce onboard
  • Create and analyze forecasts and other key performance indicators
  • Plan for shipboard staffing requirements based on historical trends, drivers, shrinkages, events, etc
  • Handle all inquiries in a timely manner
  • Update the system to maintain accuracy as needed
  • Provide future assignments to returning crew members
  • Develop and drive workforce planning efforts aligned with long-term staffing objectives
  • Create and execute plans to optimize and/or improve scheduling efficiencies
  • Provide strategic recommendations to decision-makers in operations and HR on staffing needs and crew movement
  • Maintain crew personnel system with crew arrival confirmations
  • Respond promptly to requests from team members, shipboard crew and Department Head inquiries
  • Prepare ad hoc reports and analysis as requested by department head
  • Identify course of action or make recommendations relating to staffing deviations

Requirements:

  • Bachelor’s degree required
  • Minimum 1 year forecasting or scheduling experience
  • 2-3 years of Workforce Planning experience preferred
  • Microsoft Office and PC proficiency (intermediate to advance level with Excel)
  • Ability to think logically and creatively
  • Good interpersonal and organizational skills, detail oriented, responsible and reliable
  • Able to work independently as well as part of a team
  • Good planning and analytical skills
  • Excellent written and verbal communication skills, flexibility, team orientation, ability and willingness to learn, great customer service
  • Knowledge of crew management system and scheduling optimization system preferred
  • Must be able to remain in a stationary position at a desk and/or computer for extended periods of time

Nice to have:

  • 2-3 years of Workforce Planning experience
  • Knowledge of crew management system and scheduling optimization system
What we offer:
  • Annual cash bonus program
  • Comprehensive and innovative benefits
  • Cost-effective medical, dental and vision plans
  • Employee Assistance Program and other mental health resources
  • Company paid term life insurance and disability coverage
  • 401(k) plan that includes a company match
  • Employee Stock Purchase plan
  • Holidays
  • Vacation Time
  • Sick Time
  • Complementary stand-by cruises
  • Employee discounts on confirmed cruises
  • Special rates for family and friends
  • Personal and professional learning and development resources including tuition reimbursement
  • Hybrid Work Environment
  • Wellness Programs
  • Cruise Benefits
  • Parental Programs
  • Retirement Plan
  • Employee Stock Purchase
  • PTO and company holidays
  • Variety of medical, dental, and voluntary plans

Additional Information:

Job Posted:
January 30, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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