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Shift Team Leader

Australia, Mackay · Job Posted May 29, 2026
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Job Description

Sugar Australia is looking for a Shift Team Leader to join our team at Racecourse Refinery on a permanent full-time basis. Reporting to the Production Manager, this role is responsible for leading day-to-day shift operations and supporting a team of Operators to deliver safe, efficient, and reliable production outcomes. You’ll be hands-on in coordinating work across your shift — working closely with maintenance, quality, and production teams to keep operations running smoothly. This role suits someone who enjoys leading from the front, working in a fast-paced environment, and supporting people to do their best work. This role is a 12-hour rotating shift roster including weekends that rotates every 4 weeks.

Job Responsibility

  • Leading and supporting a team of Operators across shift activities
  • Coordinating daily production tasks in line with the production plan
  • Assessing the safety of the work site and ensuring that work permits are completed
  • Monitoring plant performance and responding to operational issues
  • Working closely with maintenance teams to resolve breakdowns and minimise downtime
  • Supporting safe work practices and ensuring compliance with site procedures
  • Conducting safety checks, audits, and incident follow-up activities
  • Managing shift handovers and ensuring clear communication across teams
  • Supporting quality standards and responding to any product or process issues
  • Identifying opportunities to improve efficiency, reduce waste, and support better outcomes
  • Participating in improvement initiatives and site projects where required

Requirements

  • Minimum 5 years' experience in the Sugar Industry or an industrial environment (highly desirable)
  • Previous experience in a supervisory or team leadership role (highly desirable)
  • Tertiary qualification in Chemical, Mechanical or Process Engineering, or Trade qualifications (desirable)
  • Strong focus on safety and understanding of safe work practices
  • Good problem-solving skills with the ability to stay calm under pressure
  • Ability to coordinate tasks and manage competing priorities across a shift
  • Comfortable working closely with different teams including maintenance and production
  • Clear communication skills and a supportive approach to leadership

Nice to have

Tertiary qualification in Chemical, Mechanical or Process Engineering, or Trade qualifications

What we offer

  • Competitive salary and benefits package and exclusive corporate discounts
  • Health and wellbeing programs, regular social events, and employee recognition initiatives
  • Ongoing learning and career development opportunities
  • A friendly and collaborative culture, with a strong focus on our people and our customers
  • Access to our product range – perfect for those with a passion for baking

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