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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Job Responsibility:
Support the CVS Store Management team in driving store execution and performance
Build consumer loyalty through excellent customer service
Lead store staff when no manager or Operations Supervisor is onsite
Ensure store operations run smoothly
Ensure completion of all opening and closing procedures
Work effectively with store management and store crews
Supervise store crew through assigning, directing and following up of all activities
Effectively communicate information both to and from store management and crews
Assist customers with questions, problems and complaints
Promote CVS customer service culture
Handle customer relations issues in accordance with company policy
Maintain customer/patient confidentiality
Price merchandise
Stock shelves
Execute displays, sign and inventory of weekly, promotional, and seasonal merchandise
Execute display and maintenance of off-shelf merchandise
Reset departments following POGs
Requirements:
Deductive reasoning ability
Analytical skills
Computer skills
Advanced communication skills
Supervision skills
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts
Ability to work overtime as needed
Ability to respond to urgent issues at the store when they arise