This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Job Responsibility:
Promote CVS customer service culture (Greet, offer help, and thank)
Handle all customer relations issues in accordance with company policy
Promote a positive shopping experience
Maintain customer/patient confidentiality
Price merchandise
Stock shelves
Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
Execute the display and maintenance of off-shelf merchandise
Reset departments following POGs
Lead store staff when no manager or Operations Supervisor is onsite
Ensure store operations run smoothly
Ensure the completion of all opening and closing procedures
Requirements:
Deductive reasoning ability
Analytical skills
Computer skills
Advanced communication skills
Supervision skills
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts
Ability to work overtime as needed
Ability to respond to urgent issues at the store when they arise