Shift Supervisor Job at Cobra Coffee (Winchester)

Shift Supervisor

Cobra Coffee

Location:
United Kingdom , Winchester

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

13.40 GBP / Hour

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Job Description:

Take your place at the heart of our community, where your voice matters and your passion for customer service is brewed into everything we do. We have an exciting opportunity for you to join our team as a shift supervisor, you’ll take the lead of the shift, working with your team of baristas to create the Starbucks Experience for our customers with high quality service, beverages, and products.

Job Responsibility:

Collaborating with the Store Manager, leading great shifts, supporting partners, and inspiring best moments and the Starbucks Experience for our partners and customers
Setting priorities and resources to determine roles and delegate tasks, looking at ways to drive the profitability of your store
Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing/resolving any that arise to optimise the customer experience
Identifying teachable moments to share best practices with the team
Executing store operations during scheduled shifts, including organising opening and closing duties
Ensuring all partners follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift
Providing quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety, and sanitation guidelines for all products

Requirements:

Previous coaching or supervisory experience in a customer facing role
Experience in leading operational activities in a retail or hospitality environment

What we offer:

28 days holiday a year (including Bank Holidays)
Unlimited brewed coffee & English breakfast tea on shift
Discounts on hand crafted beverages and food items during your shift
30% discount on bottled beverages and impulse items during your shift
One £1.50 food item per shift on selected products
Whilst not working you're able to receive a 30% discount on all food, beverages, merchandise & gifts
30% green apron discount across wider participating Starbucks stores
Third party discounts including 20% in Southern Co-op food stores
Life insurance
Comprehensive training including coffee knowledge and access to Starbucks Global Academy (our online learning platform to help continuously develop yourself)
Career progression because here we actively promote internally

Additional Information:

Job Posted:
January 15, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Cobra Coffee - All Job Offers

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