Shift Supervisor Job at Circle K (Parma)

Job Description

Shift Supervisor position at a Circle K/GetGo store. The role involves supervising store operations, ensuring customer satisfaction, maintaining facility condition, managing merchandise and sales controls, and performing administrative duties.

Job Responsibility

Customer Satisfaction: Provides prompt excellent customer service
Greets customers
Gives assistance and offers suggestions
Rings up all sales on cash register
Performs multi-function operation of fuel console, lottery machines, etc.
Reports to work on time
Facility Condition: Maintains the store facility’s condition
Performs cleaning duties
Inspects store facilities and equipment
Contacts maintenance for repair
Merchandising: Completes build-to’s for ordering
Receives and verifies vendor deliveries
Maintains adequate stock
Places advertising and pricing signage
Sales Controls: Controls merchandise, cash shortages
Assists in maintaining proper inventory levels and shift audits
Financial Controls: Monitors shift sales, cash handling
Notifies the Store Manager of any discrepancy
May receive and sign vendor deliveries
Follows guidelines for product breakage
Staffing Controls: Supervises customer service representatives
Helps coach and train new employees
Monitors customer traffic
Assists with counseling of employees
May provide direction for managing the fast food service area
Knows the gasoline pricing strategy
Security Controls: Reports all incidents
Reports any unsafe, unlawful or unethical conduct
Administrative: Performs duties associated with shift change
Keeps accurate time keeping records
May take inventory of supplies
Attends job-related meetings
Provides regular and predicable onsite attendance
Complete daily store reports

Requirements

High school diploma or GED preferred
Experience in retail sales preferred
Ability to work with the equipment, tools and materials listed
Ability to work as scheduled including arriving to work on time
Ability to communicate information and ideas so others will understand
Ability to perform the four (4) basic arithmetic operations (add, subtract, multiply and divide) preferred
Ability to perform essential duties and physical functions described
Ability to work in the conditions described
Ability to be exposed to cold or warm temperature extremes
Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead
Ability to occasionally lift and/or carry up to 50 pounds from ground to waist
Ability to grasp, reach and manipulate objects with hands for entire shift
Ability to push/pull with arms up to a force of 20 pounds
Able to reach overhead for objects
Ability to bend and twist at waist
Ability to communicate orally
Ability to operate a cash register and/or computer keyboard
Ability to stoop, kneel, squat, bend, push, and pull
Ability to work alone
Be exposed to occasional noise
Ability to stand and/or walk for an entire shift
May require climbing a ladder to store and retrieve materials or place and remove signs

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