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The Shift Supervisor Trainee role at CVS Health is an entry-level position designed to prepare employees for a higher-level supervisory role. This short-term role includes work directed toward future supervisory responsibilities, basic operations, and management skills training, and learning about key aspects of the business. Upon completing this training program, trainees are eligible for promotion to positions such as Operations Supervisor or Shift Supervisor to support store management and focus on building consumer loyalty through excellent customer service.
Job Responsibility:
Work effectively with store management and store crews
supervise the store’s crew through assigning, directing and following up of all activities
effectively communicate information both to and from store management and crews
assist customers with their questions, problems and complaints
promote CVS customer service culture
handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
maintain customer/patient confidentiality.
Requirements:
Deductive reasoning ability
analytical skills and computer skills
advanced communication skills
ability to work a flexible schedule, including some early morning, overnight and weekend shifts
ability to work overtime as needed.
Nice to have:
Experience in retail
high school diploma or equivalent.
What we offer:
Affordable medical plan options
401(k) plan including matching company contributions
employee stock purchase plan
no-cost programs for wellness screenings, tobacco cessation and weight management programs
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