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Shift Supervisor Level 2

United States of America, Casa Grande · Job Posted January 20, 2026
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Job Description

Shift Supervisor Level 2 position at a car wash location. The role involves customer service, site upkeep, opening/closing procedures, and basic troubleshooting. The position works in a typical outdoor car wash environment with moderate to loud noise levels, requiring PPE. The supervisor must be able to work with minimum direction.

Job Responsibility

  • Provides prompt excellent customer service in a courteous, friendly and attentive manner
  • Responsible for greeting customers, answering questions, and explaining the wash options available
  • Ensure that customers are satisfied and that any inquiries, incidents and issues are reported in a timely manner
  • Satisfactorily able to complete all CSR and Supervisor 1 Level job duties
  • Customer Interaction (60%)
  • Site Upkeep (Cleaning/Maintaining) (30%)
  • Opening/Closing Procedures (5%)
  • Basic Troubleshooting (5%)

Requirements

  • High School diploma or GED preferred
  • Excellent communication skills including active listening
  • Excellent sales and customer service skills
  • Ability to anticipate customer needs
  • Ability to recommend different wash memberships to customers
  • Ability to work as a team
  • Proficient computer skills with the ability to learn a point of sales system
  • Strong work ethic and professional attitude
  • Ability to perform essential duties and physical functions described below
  • Ability to work in the conditions described below
  • Customer service and some Car Wash experience preferred
  • Able to work weekends
  • Able to demonstrate responsibility while Site Manager is off site
  • Enforces all safety policies
  • Understands the functions of all chemical room equipment
  • Assist Site Manager with tunnel and chemical room equipment repairs
  • Able to clean out solenoid
  • Reports to work on time and follows the dress and appearance code

What we offer

  • Competitive Pay Plus Commission Opportunities
  • Paid Vacations
  • Large Stable employer
  • Medical, Dental, and Vision Coverage
  • 401K plan with competitive company match
  • Free Employee Car Wash Membership
  • Tuition Reimbursement
  • Work with fun motivated people
  • Fast Career opportunities

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