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Shift Supervisor Level 1

United States of America, Chicago Ridge 15.00 - 16.00 USD / Hour · Job Posted January 03, 2026
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Job Description

The position includes, but is not limited to, the following essential job duties, responsibilities, and requirements: Customer Satisfaction. Duties and Job Breakdown Percentages: 60% Customer Interaction, 30% Site Upkeep (Cleaning/Maintaining), 5% Opening/Closing Procedures, 5% Basic Troubleshooting.

Job Responsibility

  • Provides prompt excellent customer service in a courteous, friendly, and attentive manner
  • Responsible for greeting customers, answering questions, and explaining the wash options available
  • Ensure that customers are satisfied and that any inquiries, incidents and issues are reported in a timely manner
  • Satisfactorily able to complete all Car wash Attendant job duties
  • Understands how to troubleshoot basic XPT and DRB issues
  • Follows “DRB Protocol”
  • Read “Supervisor Level DRB” training course
  • Attend Preventative Maintenance Training and complete 5 Day Preventative Maintenance
  • Reports to work on time and follows the dress and appearance code

Requirements

  • High School diploma or GED preferred
  • Excellent communication skills including active listening
  • Excellent sales and customer service skills
  • Ability to anticipate customer needs
  • Able to work weekends
  • Able to demonstrate responsibility while Site Manager is off site
  • Enforces all safety policies
  • Understands the functions of all chemical room equipment
  • Assist your Site Manager with tunnel and chemical room equipment repairs
  • Able to clean out solenoids
  • Minimum 6 months as CWA before advancement

Nice to have

Customer service and some Car Wash experience preferred

What we offer

  • Competitive Pay plus commission Opportunities
  • Paid Vacations
  • Large Stable employer
  • Medical, Dental, and Vision Coverage
  • 401K plan with competitive company match
  • Free Employee Car Wash Membership
  • Tuition Reimbursement
  • Work with fun motivated people
  • Fast Career opportunities

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