Shift Production Manager Jobs

Australia Post

Location:
Australia, Dandenong South

Category:
Logistics

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

As a Shift Production Manager, at our Dandenong Letter Centre, you will lead and coordinate the end-to-end operations of your designated shift, ensuring smooth, efficient and safe facility performance. A key member of the site’s senior leadership team, you will play an active role in facility planning, strategy execution and driving continuous improvement across all operational areas. We are currently recruiting for three positions, an AM Shift Manager, a PM Shift Manager and a Docks Shift Manager. Please consider your preference and indicate it clearly in your cover letter. In this role, you will be accountable for planning, organising and overseeing all aspects of your specific shift, ensuring service performance standards are consistently met. You’ll manage labour resources in line with service needs and budget expectations, while fostering a safe, high-performing and engaged team environment. This is an opportunity to influence operational outcomes at a strategic level, contribute to transformational initiatives, and support the ongoing optimisation of a large, complex facility.

Job Responsibility:

End-to-end management of shift production activities to meet operational targets, including DIFOT, workload planning, capacity assessment and adherence to production plans
Data-driven decision making by analysing performance metrics, partnering with Data & Analytics to monitor progress, implement contingency plans and drive continuous improvement
Full ownership of shift financial performance, managing labour and budget lines, optimising overtime and delivering improved Cost to Serve outcomes
Strong customer, community and service delivery outcomes by ensuring service-committed product meets agreed levels, maintaining quality control programs and championing One Team behaviours
Proactive people and safety leadership, including compliance oversight, hazard reduction, safety investigations, injury management and fostering a culture of wellbeing and ‘permission to pause’
Effective leadership of your shift team, setting expectations, developing capability, managing performance, resolving issues quickly, maintaining strong industrial relations and driving a positive, accountable team culture

Requirements:

Proven operational management experience leading large teams in a high-volume production, manufacturing or similar operational environment, including improving performance outcomes and embedding change
Strong capability in coaching, mentoring and developing diverse teams, supported by effective relationship building across all levels and stakeholders during times of transformation
Experience managing complex industrial relations matters, including union engagement, negotiations and sensitive workplace situations, while maintaining constructive working relationships
Sound knowledge of production and operational management techniques, safety leadership principles, KPI-driven performance, and financial management tools
Understanding of HR, safety and industrial relations requirements, along with strong communication, presentation and change management skills to influence outcomes and support capability uplift

What we offer:

Join one of the most culturally and linguistically diverse workforces in Australia, with people of all ages, genders and walks of life
We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They’re the TIES that bind our team together
Immerse yourself in the AP Way – where every single team member partakes in a learning module to help understand the vital role we play in delivering on our strategy and purpose

Additional Information:

Job Posted:
December 06, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Shift Production Manager