CrawlJobs Logo

Shift NOC Engineer

jll.com Logo

JLL

Location Icon

Location:
Malaysia , Johor Bahru

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Responsibility:

  • Monitor and manage critical facility systems such as power (including generators), cooling (HVAC), and fire suppression
  • Ensure uptime and availability of all facility-related services
  • Conduct “eyes on glass” for the facility equipment alarms
  • Perform alarm analysis and propose suggestion to reduce the alarms to the engineering team
  • This includes monitoring network performance, analyzing logs, and responding to alerts and incidents
  • Handle and manage network incidents, including recording incidents, escalating as needed, and ensuring timely resolution
  • Collaborate with cross-functional teams, such as engineering team, system administrators, and vendors, to resolve complex issues
  • Maintain accurate and up-to-date network documentation for BMS systems, including network diagrams, configurations, and procedures
  • Document network changes, troubleshooting steps, and resolutions for future reference
  • Participate in change management processes, ensuring that changes are properly planned, tested, and implemented with minimal disruption to data centre services
  • Collaborate with other IT teams, including network engineers, system administrators, and help desk personnel, to address network-related issues
  • Communicate effectively with stakeholders, providing timely updates on network incidents and resolutions
  • Stay up-to-date with emerging network technologies, industry best practices, and advancements in network monitoring tools
  • Continuously enhance technical skills through self-learning, training, and certifications
  • Maintain accurate and up-to-date documentation, including network diagrams, standard operating procedures (SOPs), and incident reports
  • Ensure smooth transitions between shifts by providing thorough updates and documentation to the next shift or manager

Requirements:

  • A diploma or degree in Information Technology, Computer Science, or a related discipline is often required
  • Relevant experience in a NOC or data centre environment is beneficial, with a minimum of 3 years being common for some roles
  • Experience with network monitoring tools and technologies eg. ITIL
  • Familiarity with network hardware, such as routers, switches, firewalls, and load balancers
  • Understanding of network security principles and practices
  • Proficiency in troubleshooting network issues and conducting root cause analysis
  • 24/7 operational environment, including on-call rotations

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
JLL - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Shift NOC Engineer

NOC Monitoring Engineer

Experience in Service Desk Management and Voice Support with strong communicatio...
Location
Location
India , Noida
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent customer service skills with a high level of focus on quality
  • Serve as the initial point of contact for end-users seeking technical assistance via phone, email, or in-person
  • Monitor IT infrastructure and applications using tools like CTLM, Centreon, Zabbix, and ITSM platforms (ServiceNow, SMAX)
  • Handle incidents, alerts, and requests via ticketing tools, providing first-line fixes or escalating to L2/L3 as needed
  • Log and document incidents, generate reports, and track recurring issues to identify trends and potential problems
  • Maintain ITIL-compliant procedures and update service documents, SOPs, and KB articles
  • Develop dashboards for uptime, availability, and utilization metrics for infrastructure and applications
  • Collaborate with the monitoring team, manage shifts, and provide training and documentation support
  • Maintain and Update Service Documents and SOP
  • Responsible for identifying potential problems and/or trends of repetitive Incidents
Job Responsibility
Job Responsibility
  • Monitor the events or alerts on monitoring tools
  • perform initial investigation
  • raise with the Support team.
What we offer
What we offer
  • Inclusive work environment
  • Respect for all differences
  • Positions open to people with disabilities.
  • Fulltime
Read More
Arrow Right

NOC Monitoring Engineer-Infrastructure Management

Project Description: Experience in Service Desk Management and Voice Support wit...
Location
Location
India , Noida
Salary
Salary:
Not provided
https://www.soprasteria.com Logo
Sopra Steria
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Excellent customer service skills with a high level of focus on quality
  • First Point of Contact: Serve as the initial point of contact for end-users seeking technical assistance via phone, email, or in-person
  • Monitor IT infrastructure and applications using tools like CTLM, Centreon, Zabbix, and ITSM platforms (ServiceNow, SMAX)
  • Handle incidents, alerts, and requests via ticketing tools, providing first-line fixes or escalating to L2/L3 as needed
  • Log and document incidents, generate reports, and track recurring issues to identify trends and potential problems
  • Maintain ITIL-compliant procedures and update service documents, SOPs, and KB articles
  • Develop dashboards for uptime, availability, and utilization metrics for infrastructure and applications
  • Collaborate with the monitoring team, manage shifts, and provide training and documentation support
  • Maintain and Update Service Documents and SOP
  • Responsible for identifying potential problems and/or trends of repetitive Incidents
Job Responsibility
Job Responsibility
  • Monitor the events or alerts on monitoring tools, perform initial investigation, and raise with the Support team
What we offer
What we offer
  • Commitment to fighting against all forms of discrimination
  • Inclusive and respectful work environment
  • Open to people with disabilities
Read More
Arrow Right

Network Operations Center (NOC) Manager

The Network Operations Center (NOC) Manager is a pivotal role responsible for th...
Location
Location
United States , Tallahassee
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Master’s degree in engineering, information technology, or related field (or equivalent formal training and experience)
  • Minimum 10 years of experience in network operations, including at least 5 years managing a NOC or similar 24x7 operations team
  • Certifications such as ITIL, CCNP/CCIE, or CISSP
Job Responsibility
Job Responsibility
  • Directly manage all NOC staff, including shift leads, engineers, and technicians
  • oversee staffing, scheduling, training, and performance management
  • Serve as the single point of contact for all NOC operations, service restoration, and incident escalation—available 24x7, 365 days/year
  • Lead the design, implementation, and continuous improvement of NOC processes, including monitoring, event management, incident response, and change management
  • Ensure compliance with state and national standards (e.g., Rule 60GG, NIST, FISMA) for network operations, security, and disaster recovery
  • Oversee the integration of NOC and SOC functions, ensuring effective communication, escalation, and coordinated response to security events
  • Develop and maintain Standard Operating Procedures (SOPs) for all NOC activities
  • ensure documentation is current and audit-ready
  • Manage service assurance tools, dashboards, and reporting for network performance, availability, and SLA compliance
  • Coordinate with field services, engineering, and executive leadership to support network upgrades, migrations, and special projects
  • Fulltime
Read More
Arrow Right

Network Operations Center (NOC) Manager – Public Sector SLED

The NOC Delivery Manager will lead a 24x7 operations center, ensuring effective ...
Location
Location
United States , Baltimore
Salary
Salary:
90000.00 - 150000.00 USD / Year
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 5 years as an IT Operations Center Manager
  • Minimum 10 years of experience in network operations, including at least 5 years managing a Net Operations Center (NOC) or similar 24x7X365 operations team
  • Minimum 5 years monitoring and managing configuration of 500+ network devices
  • Minimum 5 years monitoring and managing a virtual server environment
  • Strong technical expertise in networking and fiber technologies
  • Bachelor’s degree required
  • Current ITIL Foundation certification and one Intermediate-level ITIL certification
Job Responsibility
Job Responsibility
  • Manage NOC operations, ensuring continuous monitoring and support for network and server environments
  • Directly manage all NOC staff, including shift leads, engineers, and technicians
  • oversee staffing, scheduling, training, and performance management Lead and mentor fostering technical excellence and accountability
  • Serve as the single point of contact for all NOC operations, service restoration, and incident escalation—available 24x7, 365 days/year
  • Oversee configuration, monitoring, and maintenance of 500+ network devices (routers, switches, firewalls, fiber connectivity)
  • Lead the design, implementation, and continuous improvement of NOC processes, including monitoring, event management, incident response, and change management
  • Manage virtual server environments for high availability and performance
  • Develop operational processes, escalation procedures, and incident response plans aligned with ITIL best practices
  • Manage service assurance tools, dashboards, and reporting for network performance, availability, and SLA compliance
  • Coordinate cross-functional teams and vendors for network upgrades, fiber deployments, and infrastructure projects
What we offer
What we offer
  • Competitive compensation, benefits, and career growth opportunities
  • medical, dental, and vision insurance with an employer contribution
  • flexible spending or health savings account
  • life and AD&D insurance
  • short and long term disability coverage
  • paid time off
  • employee assistance
  • participation in a 401k program with company match
  • additional voluntary or legally-required benefits
  • Fulltime
Read More
Arrow Right

Noc L2 Engineer

We are looking for NOC L2 Engineer who will be responsible for day-to-day networ...
Location
Location
India , Delhi
Salary
Salary:
Not provided
excitel.com Logo
Excitel
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • B.Tech in Telecommunication or any other related field
  • Minimum 4 years of experience in NOC role
  • Experience in Telecom/ISP experience is mandatory
  • Strong organizational skills
  • Should have experience in team handling role
  • Strong understanding of network infrastructure, hardware, and protocols
  • Ability to implement, administer, and troubleshoot network infrastructure devices
  • Solid experience in routing protocols such as OSPF/BGP/MPLS and L2 switching configurations
  • Working experience with Huawei/Nokia/Mikrotik/Optilink Switch
  • Basic knowledge of EPON/GPON
Job Responsibility
Job Responsibility
  • Proactively monitor the network infrastructure, identifying and resolving network issues in real time
  • Troubleshoot network infrastructure devices, including routers, switches, and transport protocols
  • Create accurate network diagrams and documentation for design and planning network communication systems
  • Implement, administer, and maintain LAN and wide area network WAN systems
  • Configure and troubleshoot Layer 3 and Layer 2 networks with knowledge of routing protocols such as OSPF, BGP, STATIC, MPLS
  • Manage switch configurations, including VTP, Access, Trunk settings
  • Provide detailed technical input for hardware and software selection processes
  • Work closely with cross-functional teams and vendors to resolve network issues efficiently and maintain high availability
  • Responsible for day-to-day network operations during their shift and ensure the maintenance of highly available network architectures
  • Fulltime
Read More
Arrow Right

Noc engineer

Aristocrat Interactive is looking for a NOC Engineer to monitor and support prod...
Location
Location
Israel , Tel Aviv-Yafo
Salary
Salary:
Not provided
aristocrat.com Logo
Aristocrat Interactive
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to work in 24x7 shifts, including weekends and holidays
  • Proven technical troubleshooting ability
  • Proficient in English, both verbal and written
  • Strong interpersonal and communication skills
  • Degree or equivalent experience in Computer Science, Software Engineering, Industrial Management, or related field, or current enrollment in such programs
  • Experience or knowledge in Microsoft servers (MCP level) is a must
  • Proficiency in SQL is required
  • Knowledge of scripting languages such as PowerShell, Bash, or Python is an advantage
  • Previous experience with monitoring and logging tools is a plus
Job Responsibility
Job Responsibility
  • Monitor and support company production systems to ensure efficient performance
  • Verify service availability and promptly send out status updates
  • Identify root causes of production issues and coordinate with operations and engineering teams to resolve them
  • Develop and maintain technical protocols and procedures for system alerts and malfunctions
  • Apply monitoring and logging tools for tracking and analyzing system performance
  • Collaborate effectively with team members to address and mitigate system anomalies
  • Fulltime
Read More
Arrow Right

Noc engineer

Aristocrat Interactive is looking for a NOC Engineer to monitor and support prod...
Location
Location
Israel , Tel Aviv-Yafo
Salary
Salary:
Not provided
aristocratgaming.com Logo
Aristocrat Gaming
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to work in 24x7 shifts, including weekends and holidays
  • Proven technical troubleshooting ability
  • Proficient in English, both verbal and written
  • Strong interpersonal and communication skills
  • Degree or equivalent experience in Computer Science, Software Engineering, Industrial Management, or related field, or current enrollment in such programs
  • Experience or knowledge in Microsoft servers (MCP level) is a must
  • Proficiency in SQL is required
Job Responsibility
Job Responsibility
  • Monitor and support company production systems to ensure efficient performance
  • Verify service availability and promptly send out status updates
  • Identify root causes of production issues and coordinate with operations and engineering teams to resolve them
  • Develop and maintain technical protocols and procedures for system alerts and malfunctions
  • Apply monitoring and logging tools for tracking and analyzing system performance
  • Collaborate effectively with team members to address and mitigate system anomalies
  • Fulltime
Read More
Arrow Right

Network Smart Hands Supervisor

The Smart Hands Supervisor is responsible for the supervision, training, and dev...
Location
Location
United States , Yonkers
Salary
Salary:
89000.00 - 110000.00 USD / Year
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years of experience managing or supervising technical field service teams (hospital environment preferred)
  • 4+ years of hands-on experience with network infrastructure, structured cabling, or data center operations
  • Demonstrated ability to coach, mentor, and evaluate technical staff performance
  • Familiarity with managing shift schedules, on-call rotations, and emergency response planning
  • Experience with ticketing/reporting systems
  • ServiceNow experience strongly preferred
  • Strong organizational, conflict resolution, and multitasking skills
  • Ability to lift 50 lbs., work on ladders, and operate in physically demanding environments
  • Reliable transportation and a clean, insurable driving record
  • COVID-19 and flu vaccination (required for access to clinical facilities)
Job Responsibility
Job Responsibility
  • Provide day-to-day supervision for 15 field technicians delivering Smart Hands support across multiple sites
  • Oversee training, onboarding, skills development, and coaching aligned to team goals and technical requirements
  • Set clear performance objectives, conduct staff evaluations, and manage performance improvement plans as needed
  • Develop and manage working and on-call rosters, ensuring adequate coverage at all times including holidays and after-hours
  • Foster a culture of accountability, safety, and professionalism within the team
  • Oversee ticket dispatch, field technician assignments, and task prioritization using ServiceNow
  • Coordinate with NOC, network engineering, and project teams to align field activities with technical directives
  • Track work orders in real time, adjust assignments based on urgency or technician availability, and ensure timely completion
  • Backfill Dispatcher role when needed, managing ticket queues and communications with stakeholders
  • Monitor ticket accuracy, SLA compliance, and closure metrics within ServiceNow
What we offer
What we offer
  • Medical, dental, and vision insurance with an employer contribution
  • Flexible spending or health savings account
  • Life and AD&D insurance
  • Short and long term disability coverage
  • Paid time off
  • Employee assistance
  • Participation in a 401k program with company match
  • Additional voluntary or legally-required benefits
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy