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Shift Manager

United Kingdom, Dunstable 32000.00 - 35000.00 GBP / Year · Job Posted July 03, 2026
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Job Description

Our Dunstable Transport branch is seeking an experienced Shift Manager to join our team. As the successful applicant, you will play a key role in ensuring the branch runs efficiently, your team are motivated and supported and our customers have the best service delivery.

Job Responsibility

  • Day-to-day management of Branch Operations
  • Overseeing a team of Delivery Drivers & Vault Operatives
  • Ensuring deliveries, collections & storage activities are made safely, cost-effectively and in accordance with customer service agreements
  • Champion 'Customer First' approach
  • Available for out of hours alarm response on a roster basis

Requirements

  • Previous experience as a Shift Manager (or similar level) with strong leadership skills
  • Confident communicator
  • High level of integrity and attention to detail
  • Ability to work as part of a team
  • Exceptional customer and commercial focus
  • Ability to continuously review performance and professionally deliver customer satisfaction
  • Prior experience of direct customer management and liaison
  • Excellent leadership and people management skills
  • Must be able to pass criminal record, personal credit and ID checks
  • Must have verifiable 10-year employment/unemployment/educational history

Nice to have

SIA licence

What we offer

  • 33 days annual leave per year (including bank holidays)
  • Life Assurance
  • Employee Assistance Programme (EAP)
  • Safe and supportive culture
  • MyRewards – over 3000 discounts for everyday life
  • Pension scheme
  • Cycle to Work scheme
  • Progression opportunities

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