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Five Guys UK Logo Five Guys UK · -

Shift Manager

United Kingdom, Manchester Parrs Wood 31300.00 GBP / Year · Job Posted January 07, 2026
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Job Description

We’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we’ve stuck to the same ‘perfect and serve’ philosophy since our family business began in 1986. In every restaurant, you’ll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than they arrived. Our Shift Manager are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.

Job Responsibility

  • Supporting the General and Assistant Managers to ensure every shift is run to Five Guys standards
  • Ensuring every customer leaves the restaurant feeling better than when they arrived
  • Responsible for Crew & Quality Control
  • Supporting the General Manager in the delivery of perfect burgers and fries while providing an 'above & beyond' experience for your team and customers
  • Creating an awesome working environment where people are happy to come to work and have fun!
  • Ensuring every customer is delighted with their order and their Five Guys experience - dealing with complaints promptly in an open and honest way
  • Ensuring that each shift runs as smoothly as possible and that our values form part of your shift management
  • Leading from the front, being hands on most of the time, working on the line and dining area

Requirements

  • Demonstrate leadership, coaching and direction to the team
  • Bringing our values to life for their team and customers
  • Enthusiastic about Perfect Burgers and Fries
  • Enthusiastic about our values: Competitive, Enthusiastic, Family, Get It Done and Integrity
  • Enthusiastic about People - Leading from the front and being hands on
  • Enthusiastic about Customer service

What we offer

  • An achievable bonus scheme worth up to 10% of annual salary
  • An additional Secret Shopper bonus worth up to £2,000
  • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
  • 28 Days paid holiday
  • Paid breaks
  • Free burgers, fries and shakes while on shift
  • Life assurance
  • Access to Stream financial wellbeing app
  • Days out and social events
  • Team competitions – 'Fry Cup' and 'Olympics'
  • Five Guys Perks – employee discount program
  • Access to wellbeing support and employee assistance programme (EAP)
  • Development opportunities to grow a career with us!
  • Enhanced Maternity & Paternity Leave
  • Pension scheme
Five Guys UK - All Job Offers

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