Shift Manager

• Deliver exceptional customer service that exceeds expectations
• Handle customer concerns and special requests promptly and professionally
• Oversee daily restaurant operations and anticipate potential issues
• Enforce Dave's Hot Chicken standards for quality, service, and cleanliness
• Supervise, train, and motivate team members during your shift
• Support staffing, scheduling, and labor cost controls
• Open and close the restaurant as needed
• Travel to support new restaurant openings when necessary
• Create a friendly, team-oriented work environment for both staff and customers
• Maintain all food and cash control procedures
• Be a leader in promoting company values like compassion, communication, and collaboration
• Ensure 100% shift attendance and lead by example

• Must be 18 years or older with a valid Food Handler's Permit
• Completion of Dave's Hot Chicken team member and shift manager training programs
• Proven leadership skills and the ability to train and manage teams
• Strong problem-solving, organizational, and communication skills
• Must be service-oriented with a positive attitude and strong work ethic
• Ability to read, write, and speak English fluently
• Ability to perform basic math operations (cash handling)
• Must be able to lift up to 50 lbs, stand/walk for long periods, and work in extreme temperatures

Bilingual skills a plus

• competitive pay
• Supportive management team
• Opportunity for advancement
• training programs
• Team-based environment