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Shift Manager

uk.loomis.com Logo

Loomis UK

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Location:
United Kingdom , Birmingham

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

32000.00 - 35000.00 GBP / Year
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Job Description:

Shift Manager role at the Birmingham Cash Centre, ensuring efficient branch operation, team motivation, and excellent customer service delivery within the cash and valuables security sector.

Job Responsibility:

  • Ensure the branch runs efficiently
  • Motivate and support the team
  • Ensure best service delivery for customers
  • Manage day-to-day operational performance
  • Plan and control the operation to deliver outstanding service, operational excellence and exceed financial targets
  • Champion the 'Customer First' approach through product knowledge and understanding of Loomis solutions
  • Appreciate customer requirements and quality standards
  • Be available for out of hours alarm response on a varying roster basis as a key holder

Requirements:

  • Previous experience as a Shift Manager or similar level
  • Strong leadership skills
  • Confident communicator
  • High level of integrity and attention to detail
  • Ability to work as part of a team
  • Exceptional customer and commercial focus
  • Ability to continuously review performance and professionally deliver customer satisfaction
  • Prior experience of direct customer management and liaison
  • Ability to demonstrate excellent leadership and people management skills
  • Must be able to pass criminal record, personal credit and ID checks
  • Must have verifiable 5-year employment/unemployment/educational history
What we offer:
  • 33 days annual leave per year (including bank holidays)
  • Life Assurance
  • Employee Assistance Programme (EAP)
  • A safe and supportive culture
  • MyRewards – over 3000 discounts for everyday life
  • Pension scheme
  • Cycle to Work scheme
  • Progression opportunities
  • Procedural security training and support
  • Ongoing development and career opportunities

Additional Information:

Job Posted:
January 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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