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Shift Manager

thesofadeliverycompany.co.uk Logo

The Sofa Delivery Company

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Location:
United Kingdom , Gateshead

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

36008.00 GBP / Year
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Job Description:

Fancy leading a high performing team in a fast paced, people focused environment? At The Sofa Delivery Company, we’re all about delivering moments that matter. As a Shift Manager, you’ll play a key role in keeping operations running smoothly while enjoying a 4-on, 4-off shift pattern (7am - 7pm) that gives you time to recharge and enjoy life outside of work. From supporting the Warehouse and Driving teams to ensuring compliance and high service standards, you’ll be at the heart of it all. You’ll also help recruit, onboard, and train new colleagues, setting them up for success so they can create great customer experiences.

Job Responsibility:

  • Overseeing daily operations of the Customer Delivery Centre (CDC)
  • Ensuring every delivery is completed safely, efficiently, and to a high standard
  • Supporting the Customer Delivery Manager in building strong customer relationships
  • Leading, coaching, and developing your team to deliver their best work
  • Managing compliance for vehicles, trailers, and driver regulations
  • Maintaining high standards of health, safety, and housekeeping
  • Assisting with recruitment and onboarding of new team members

Requirements:

  • Passionate about customer service and operational excellence
  • Take pride in leading a team and driving great performance
  • Thrive in a fast-paced, hands-on environment
  • Budget management experience
  • Great problem solver who enjoys a challenge
  • Experience in team management, planning, and compliance
  • Love working as part of a supportive, fun, and inclusive team
What we offer:
  • Quarterly bonus based on performance
  • 4 on, 4 off shift pattern
  • 30% off DFS, Sofology, and Dwell products for you, plus 15% for friends and family
  • Access to a range of perks, including retailer discounts, free on-site physio sessions, and health services
  • Tools, training, and support to help you grow with us
  • Enhanced Leave: Maternity, paternity, adoption leave, and more

Additional Information:

Job Posted:
February 10, 2026

Expiration:
April 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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