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We are seeking a dedicated and enthusiastic Shift Manager to join our team in Bridgwater. This pivotal role within our Catering & Hospitality division is essential to the ongoing success of our DPSW operations. As a Shift Manager, you will be at the heart of our service delivery, ensuring smooth day-to-day running of the shift while upholding the highest standards of quality and customer satisfaction.
Job Responsibility:
Lead and motivate the team during your shift to deliver excellent customer service
Manage staff rotas, ensuring appropriate cover and compliance with labour regulations
Oversee food preparation and presentation, maintaining hygiene and safety standards
Monitor stock levels and assist with inventory management to minimise waste
Handle customer enquiries and resolve any issues promptly and professionally
Ensure compliance with health and safety regulations and company policies
Support training and development of team members to enhance performance and skills
Report shift performance and any incidents to senior management
Requirements:
Previous experience in a supervisory or management role within the Catering & Hospitality sector
Strong leadership skills with the ability to motivate and develop a team
Excellent communication and interpersonal skills
Good organisational and time management abilities
Knowledge of food safety, hygiene standards, and health & safety legislation
Ability to work under pressure and adapt to a fast-paced environment
Flexibility to work varied shifts including evenings, weekends, and public holidays