Shift Manager

• Ensuring the branch runs efficiently
• Motivating and supporting the team
• Ensuring customers have the best service delivery
• Day-to-day management of the Branch Operations
• Overseeing a team of Delivery Drivers & Vault Operatives
• Ensuring deliveries, collections & storage activities are made safely, cost-effectively and in accordance with customer service agreements
• Championing the 'Customer First' approach through product knowledge & understanding of the range of Loomis solutions
• Appreciating customer requirements and quality standards
• Working flexibly
• Being available for out of hours alarm response on a roster basis as a key holder

• Previous experience as a Shift Manager (or similar level)
• Strong leadership skills
• Confident communicator
• High level of integrity and attention to detail
• Ability to work as part of a team
• Exceptional customer and commercial focus
• Ability to continuously review performance and professionally deliver customer satisfaction
• Prior experience of direct customer management and liaison
• Ability to demonstrate excellent leadership and people management skills
• Must be able to pass criminal record, personal credit and ID checks
• Must have verifiable 10-year employment/unemployment/educational history

An SIA licence would be beneficial

• 33 days annual leave per year (including bank holidays)
• Life Assurance
• Employee Assistance Programme (EAP)
• A safe and supportive culture
• MyRewards – over 3000 discounts for everyday life
• Pension scheme
• Cycle to Work scheme
• Progression opportunities
• Procedural security training and support
• Ongoing development and career opportunities