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To lead and manage all aspects of shift operations, ensuring the safe, efficient, and compliant manufacture of products in accordance with cGMP and EHS standards. The role is accountable for achieving production targets, optimizing resources, and driving continuous improvement initiatives. The Shift Manager provides leadership, coaching, and development to the shift team, fostering a culture of safety, quality, and operational excellence while ensuring adherence to company policies and regulatory requirements.
Job Responsibility
To lead and manage all aspects of shift operations, ensuring the safe, efficient, and compliant manufacture of products in accordance with cGMP and EHS standards
Ensure production schedule targets and plans are met
Communicate key details to the Associate Director, Production, including deviations from the manufacturing schedule, quality, EHS, and resource issues
Work with all manufacturing areas to ensure standardisation of processes
Manage resources to optimise utilisation and achieve operational targets
Maintain control and ensure effectiveness in EHS, cGMP, and company policies and procedures, Plant and process performance, Site security, Training and development, Resource availability (annual leave, absence, overtime)
Act as the incident officer or main control in the event of an incident
Maintain effective control of product mix, including raw materials, intermediate stocks, and product recovery streams
Provide effective communication up and down the management line and across departments
Carry out specific tasks and duties as allocated by Operations Management
Participate and/or lead improvement projects as required
Ensure strict compliance with all EHS standards and actively promote a safety-first culture
Ensure all work is carried out in accordance with cGMP, security, and EHS policies and procedures
Lead by example in all aspects of safety, quality, and operational behaviour
Investigate incidents and accidents
Issue and close out Permits to Work
Ensure comprehensive and effective shift handovers
Manage staff, including absence, discipline, grievance management, and recruitment
Ensure all staff are trained effectively and sufficient cover is maintained
Identify areas for process and operator improvement and implement actions to achieve efficiency
Provide appropriate cover for shift supervisory staff when required
Ensure resources and materials are available and resolve issues
Allocate work responsibilities within the shift team
Provide incident support until the Duty Emergency Manager arrives
Requirements
Experience in the active pharmaceutical ingredient or fine chemicals industry working in a cGMP production, scale-up or pilot plant facility, including team management in such an environment
BSc or equivalent in Chemistry, Chemical Engineering or Process Engineering or equivalent experience