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Our Dunstable Transport branch is seeking an experienced Shift Manager to join our team. As the successful applicant, you will play a key role in ensuring the branch runs efficiently, your team are motivated and supported and our customers have the best service delivery.
Job Responsibility:
Day-to-day management of the Branch Operations
Overseeing a team of Delivery Drivers & Vault Operatives ensuring deliveries, collections & storage activities are made safely, cost-effectively and in accordance with customer service agreements
Champion our 'Customer First' approach through product knowledge & understanding of the range of Loomis solutions, appreciating customer requirements and quality standards
Working flexibly and, as key holder, expected to be available for out of hours alarm response on a roster basis
Requirements:
Previous experience as a Shift Manager (or similar level) with strong leadership skills
Confident communicators
High level of integrity and attention to detail
Ability to work as part of a team
Exceptional customer and commercial focus
Ability to continuously review performance and professionally deliver customer satisfaction
Prior experience of direct customer management and liaison is essential
Ability to demonstrate excellent leadership and people management skills
Must be able to pass criminal record, personal credit and ID checks
Must have verifiable 10-year employment/unemployment/educational history
An SIA licence would be beneficial (but not essential, as we can support you in attaining one)
Nice to have:
An SIA licence would be beneficial (but not essential)
What we offer:
33 days annual leave per year (including bank holidays)