Shift Manager Job at Five Guys UK (Camden)

Job Description

We’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we’ve stuck to the same ‘perfect and serve’ philosophy since our family business began in 1986. In every restaurant, you’ll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Manager are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers.

Job Responsibility

Supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards
Responsible for Crew & Quality Control
Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers
Creating an awesome working environment where people are happy to come to work and have fun
Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
Ensuring that each shift runs as smoothly as possible and that our values form part of your shift management
Leading from the front, you will be hands on most of the time, working on the line and dining area

Requirements

Demonstrate leadership, coaching and direction to the team
Bringing our values to life for their team and customers
Enthusiastic about Perfect Burgers and Fries
Enthusiastic about our values: Competitive, Enthusiastic, Family, Get It Done and Integrity
Enthusiastic about People - Leading from the front and being hands on
Enthusiastic about Customer service

What we offer

An achievable bonus scheme worth up to 10% of annual salary
An additional Secret Shopper bonus worth up to £2,000
Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
28 Days paid holiday
Paid breaks
Free burgers, fries and shakes while on shift
Life assurance
All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay
Days out and social events
Team competitions – Fry Cup and Olympics
Five Guys Perks – employee discount program
Access to wellbeing support and employee assistance programme (EAP)
Development opportunities to grow a career with us
Enhanced Maternity & Paternity Leave
Pension scheme

Five Guys UK - All Job Offers