Shift Manager II Job at HMSHost (Charlotte)

Order Management Associate II

The Order Management Associate II will manage customer orders from time of recei...

Location

Philippines , Makati, Metro Manila

Salary:

Not provided

The Hershey Company

Expiration Date

Until further notice

Requirements

With 2-3 years working knowledge and profanely on core SAP transactions including Order-to-Cash Management, Customer Master Maintenance, Credit Management, Pricing Master Maintenance, Material Master Maintenance, SAP standard reports both FI and SD Modules, and etc
Understanding of systems used in the Order Fulfillment process and interfaces between them (SAP, Transportation Management, Siebel, Manugistics, etc.)
Knowledge of transportation and warehousing concepts
forwarder and broker organization
Proficient in MS Office Applications (word, excel, PowerPoint, Visio, access, project, and etc.)
Excellent Customer Service skills including Interpersonal Communication Skills, Relationship Management, Collaboration Skills, and Teamwork Skills
With Order to Cash Process Knowledge, Understanding of Related Transactions, Policies and Guidelines and Performance Measurements
Excellent oral and written communication skills
Attention to detail, strong analytical and problem solving skills
Ability to use analysis tools in order to communicate metrics and improve service levels

Job Responsibility

Manage customer orders from time of receipt through invoicing
Work with OMA 1 in addressing business issues ensuring all processes are fully documented and followed
Represent Hershey Foods in a professional manner by maintaining and enhancing a positive business relationship with customers, business managers/ business unit, brokers and etc
Respond in a timely and effective manner to customer inquiries and provide sound business resolution to issue raised
Interact with other personnel within the Order Fulfillment process to assure that orders are delivered to meet customer expectations
Assists in the mentoring and training of new team members
Organizes and participates in customer meetings and ensure agreed Key Performance Indicator/ Metrics/ Service Level Agreements are met
Process and Documentation
Business Issue Resolution
Manage order-to-invoice cycle for customer orders utilizing SAP system for general and Regional Customer Satisfaction Program Accounts

Fulltime

Operations Team Manager II

Responsible for delivering performance targets in Safety, Quality, Cost, and Eff...

Location

United States , Oakland

Salary:

Not provided

Ajinomoto Foods North America, Inc.

Expiration Date

Until further notice

Requirements

Minimum Associate of Science degree in a STEM field (Engineering, Food Science, Technology, Math, etc.) required
Preferred Bachelor of Science degree in a STEM field or active enrollment in a STEM degree program
4 to 6 years Minimum of 4 years of manufacturing experience in a leadership role, preferably in the food industry
Preferred minimum of 2 years of AFNA manufacturing experience in a leadership role
Multiple examples of delivering performance improvement in Safety, Quality, Cost and Efficiency
Multiple examples of building organizational capabilities (team skill proficiency improvements, team promotions)
Multiple examples of solving issues to root cause and eliminating recurrence
Multiple examples of deploying improvement tools and frameworks (TPM, Lean, Six Sigma)
Deploying and Maintaining GMP, HACCP, and food safety regulations (preferred)
Must be willing and able to relocate for promotional opportunities.

Job Responsibility

Lead and motivate the line team (1st and 2nd shift) to meet and exceed performance standards in Safety, Quality, Cost and Efficiency
Specific leadership and oversight provided to 1st shift team
Team Manager I on 2nd shift will report to Team Manager II on 1st shift
Communicate clear expectations regarding operational standards, ensuring alignment with company policies and goals
Develop and execute daily, weekly, and monthly production plans, ensuring alignment with broader site and corporate goals
Conduct regular team meetings to align priorities, address challenges, and recognize achievements
Provide coaching and feedback to all team members to drive accountability and high performance
Oversee daily production activities, ensuring smooth line operation and quick resolution of any production issues
Identify opportunities for operational improvement and lead initiatives to increase efficiency and reduce waste
Ensure adherence to Good Manufacturing Practices (GMP), Hazard Analysis and Critical Control Points (HACCP), and company safety policies

Fulltime

Shift Manager II

The purpose of the Manager II (MGRII) position is to assist Branch management in...

Location

United States , Irving

Salary:

21.32 - 24.77 USD / Hour

HMSHost

Expiration Date

Until further notice

Requirements

Ability to work shifts during various operating days and hours each week
during opening, during busy day parts, and during closing to monitor restaurant associates’ work activities during these different days and times.
Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards
Requires a minimum of 4 years food and beverage, cash handling, and customer service experience
Requires a minimum of 2 years supervisory or lead experience in a Casual Dine restaurant or production kitchen
Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers

Job Responsibility

Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
Assists the GM/AGM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
Ensures compliance with all company adult beverage policies, and ensures all restaurant staff understand and follow AB procedures
Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit
Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
Actively ensures all associates take all mandated rest breaks and meal periods
Ensures display areas are appropriately clean, stocked, and visually appealing
Ensures all equipment is in good working order
Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM

What we offer

Health, dental and vision insurance
Generous paid time off (vacation, flex or sick)
Holiday pay
Meal and Transportation Benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition reimbursement
Employee assistance program
Training and exciting career growth opportunities
Referral program – refer a friend and earn a bonus

Fulltime

Operations Team Manager II

Responsible for delivering performance targets in Safety, Quality, Cost, and Eff...

Location

United States , Toluca

Salary:

Not provided

Ajinomoto Foods North America, Inc.

Expiration Date

Until further notice

Requirements

Minimum Associate of Science degree in a STEM field (Engineering, Food Science, Technology, Math, etc.) required
Minimum of 4 years of manufacturing experience in a leadership role, preferably in the food industry
Multiple examples of successfully delivering performance improvement in Safety, Quality, Cost and Efficiency
Multiple examples of building organizational capabilities (team skill proficiency improvements, team promotions)
Multiple examples of solving issues to root cause and eliminating recurrence
Multiple examples of deploying improvement tools and frameworks with measurable outcomes. (TPM, Lean, Six Sigma)
Experience in lieu of degree will be considered
Preferred Bachelor of Science degree in a STEM field or active enrollment in a STEM degree program
Preferred minimum of 2 years of AFNA manufacturing experience in a leadership role
Extensive knowledge in deploying and maintaining GMP, HACCP, OSHA, and food safety regulations

Job Responsibility

Lead and motivate the production line team to meet and exceed performance standards in Safety, Quality, Cost and Efficiency within the designated work area(s) on multiple shifts
Direct leadership and oversight to assigned production line(s)
Developing and coaching Team Manager I positions across various shifts, including performance management, professional development plans and goal setting
Oversee all production activities across multiple shifts on one line or multiple lines, ensuring the safe, timely and efficient manufacturing of food products
Identify and implement process improvements to enhance productivity, reduce waste, and lower operational costs
Troubleshoot and resolve operational issues, from equipment failures to workflow bottlenecks
Communicate clear expectations regarding operational standards, ensuring alignment with company policies and goals
Develop and execute daily, weekly, and monthly production plans, ensuring alignment with broader site and corporate goals
Conduct regular team meetings to align priorities, address challenges, and recognize achievements
Provide coaching and feedback to all team members to drive accountability and high performance

Fulltime

Operations Team Manager II

As an Operations Team Manager II, you are responsible for delivering strong perf...

Location

United States , Joplin

Salary:

Not provided

Ajinomoto Foods North America, Inc.

Expiration Date

Until further notice

Requirements

Minimum Associate of Science degree in a STEM field (Engineering, Food Science, Technology, Math, etc.) required
Preferred Bachelor of Science degree in a STEM field or active enrollment in a STEM degree program
Experience in lieu of degree will be considered
Minimum of 4 years of manufacturing experience in a leadership role, preferably in the food industry
(Internal Applicants) Preferred minimum of 2 years of AFNA manufacturing experience in a leadership role
Multiple examples of successfully delivering performance improvement in Safety, Quality, Cost and Efficiency
Multiple examples of building organizational capabilities (team skill proficiency improvements, team promotions)
Multiple examples of solving issues to root cause and eliminating recurrence
Multiple examples of deploying improvement tools and frameworks with measurable outcomes. (TPM, Lean, Six Sigma)
Extensive knowledge in deploying and maintaining GMP, HACCP, OSHA, and food safety regulations

Job Responsibility

Lead and motivate the production line team to meet and exceed performance standards in Safety, Quality, Cost and Efficiency within the designated work area(s) on multiple shifts
Direct leadership and oversight to assigned production line(s)
Developing and coaching Team Manager I positions across various shifts, including performance management, professional development plans and goal setting
Oversee all production activities across multiple shifts on one line or multiple lines, ensuring the safe, timely and efficient manufacturing of food products
Identify and implement process improvements to enhance productivity, reduce waste, and lower operational costs
Troubleshoot and resolve operational issues, from equipment failures to workflow bottlenecks
Communicate clear expectations regarding operational standards, ensuring alignment with company policies and goals
Develop and execute daily, weekly, and monthly production plans, ensuring alignment with broader site and corporate goals
Conduct regular team meetings to align priorities, address challenges, and recognize achievements
Provide coaching and feedback to all team members to drive accountability and high performance

Fulltime

Operations Team Manager II

Responsible for delivering performance targets in Safety, Quality, Cost, and Eff...

Location

United States , Carthage

Salary:

Not provided

Ajinomoto Foods North America, Inc.

Expiration Date

Until further notice

Requirements

Minimum Associate of Science degree in a STEM field (Engineering, Food Science, Technology, Math, etc.) required
Minimum of 4 years of manufacturing experience in a leadership role, preferably in the food industry
Multiple examples of successfully delivering performance improvement in Safety, Quality, Cost and Efficiency
Multiple examples of building organizational capabilities (team skill proficiency improvements, team promotions)
Multiple examples of solving issues to root cause and eliminating recurrence
Multiple examples of deploying improvement tools and frameworks with measurable outcomes. (TPM, Lean, Six Sigma)

Job Responsibility

Lead and motivate the production line team to meet and exceed performance standards in Safety, Quality, Cost and Efficiency within the designated work area(s) on multiple shifts
Direct leadership and oversight to assigned production line(s)
Developing and coaching Team Manager I positions across various shifts, including performance management, professional development plans and goal setting
Oversee all production activities across multiple shifts on one line or multiple lines, ensuring the safe, timely and efficient manufacturing of food products
Identify and implement process improvements to enhance productivity, reduce waste, and lower operational costs
Troubleshoot and resolve operational issues, from equipment failures to workflow bottlenecks
Communicate clear expectations regarding operational standards, ensuring alignment with company policies and goals
Develop and execute daily, weekly, and monthly production plans, ensuring alignment with broader site and corporate goals
Conduct regular team meetings to align priorities, address challenges, and recognize achievements
Provide coaching and feedback to all team members to drive accountability and high performance

Fulltime

Operations Team Manager II

JOB DESCRIPTION Position Summary Responsible for delivering performance targets ...

Location

United States , Toluca

Salary:

Not provided

Ajinomoto Foods North America, Inc.

Expiration Date

Until further notice

Requirements

Minimum Associate of Science degree in a STEM field (Engineering, Food Science, Technology, Math, etc.) required
Preferred Bachelor of Science degree in a STEM field or active enrollment in a STEM degree program
Experience in lieu of degree will be considered
Minimum of 4 years of manufacturing experience in a leadership role, preferably in the food industry
Preferred minimum of 2 years of AFNA manufacturing experience in a leadership role
Multiple examples of successfully delivering performance improvement in Safety, Quality, Cost and Efficiency
Multiple examples of building organizational capabilities (team skill proficiency improvements, team promotions)
Multiple examples of solving issues to root cause and eliminating recurrence
Multiple examples of deploying improvement tools and frameworks with measurable outcomes. (TPM, Lean, Six Sigma)
Extensive knowledge in deploying and maintaining GMP, HACCP, OSHA, and food safety regulations

Job Responsibility

Deliver performance targets in Safety, Quality, Cost, and Efficiency within the assigned production area across multiple shifts
Lead and develop the line team to achieve and sustain operational excellence through effective coaching, continuous improvement initiatives, and adherence to company standards
Build organizational capability to drive and maintain improvements in performance and efficiency
Direct leadership and oversight to assigned production line(s)
Developing and coaching Team Manager I positions across various shifts, including performance management, professional development plans and goal setting
Oversee all production activities across multiple shifts on one line or multiple lines, ensuring the safe, timely and efficient manufacturing of food products
Identify and implement process improvements to enhance productivity, reduce waste, and lower operational costs
Troubleshoot and resolve operational issues, from equipment failures to workflow bottlenecks
Communicate clear expectations regarding operational standards, ensuring alignment with company policies and goals
Develop and execute daily, weekly, and monthly production plans, ensuring alignment with broader site and corporate goals

Fulltime

General Manager II

The purpose of the General Manager II (GMII) position is to manage a complex QSR...

Location

United States , Queens, NY

Salary:

82153.00 - 91282.00 USD / Year

HMSHost

Expiration Date

Until further notice

Requirements

Documented and demonstrated skills managing QSR, Casual Dine, Full Service restaurants or similar complexity (Union and Non-Union)
Restaurant P&L management experience for a minimum of 3 years
Overall working restaurant experience of 5-7 years
Graduation from a Food Service Management or Culinary program may substitute for a portion of the time based experience requirement
Demonstrates team management, delegation and issue resolution skills
Ability to manage multiple and concurrent priorities
Demonstrates knowledge of HMSHost policies and products, service, quality, equipment and operations standards, or able to demonstrate this knowledge within a reasonable time from hire or promotion
Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, understand menus and brand standards as well as converse comfortably with individuals

Job Responsibility

Manage a complex QSR or Casual Dine Restaurant or small cluster of restaurants or points-of-sale in close proximity to each other with annual sales generally in excess of $4M
Ensure the restaurant is clean, staffed, open for business, and operates to high operational and financial standards
Use broad discretion and judgement to make great leadership decisions
Be responsible for the overall success of the restaurant
Ensure all assistant managers and staff recognize the importance of closing the restaurant to prepare for opening
Hold Shift Managers accountable for executing all closing and opening checklist/requirements
Deploy staff and resources to maximize profitability within the restaurant, and accept P&L responsibility
Assign work tasks and activities, prepare schedules, and ensure that all shifts are covered
Provide restaurant staff(s) with consistent support, coaching and encouragement necessary to achieve business goals
Interview job candidates, make hiring, termination, advancement, promotion or any other status change decisions for associates within the unit

What we offer

Health, dental and vision insurance
Generous paid time off (vacation, flex or sick)
Holiday pay
Meal and Transportation Benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition reimbursement
Employee assistance program
Training and exciting career growth opportunities
Referral program – refer a friend and earn a bonus

Fulltime

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Shift Manager II

Job Description

Job Responsibility

Requirements

What we offer

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