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Shift Manager II

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HMSHost

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Location:
United States , Charlotte

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Category:

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Contract Type:
Not provided

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Salary:

21.73 - 26.55 USD / Hour

Job Description:

The purpose of the Manager II (MGRII) position is to assist Branch management in tactically executing complex QSR or Casual Dine or similar restaurant management operations. The MGRII ensures the restaurant is clean, ready for business, staffed, and operates to high operational standards. The MGRI uses prescribed policies and procedures to make management decisions.

Job Responsibility:

  • Assist Branch management in tactically executing complex QSR or Casual Dine or similar restaurant management operations
  • Ensure the restaurant is clean, ready for business, staffed, and operates to high operational standards
  • Complete opening, daily and closing procedures/checklists in accordance with company policies/procedures
  • Assist the GM/AGM in managing by supervising day-to-day activities of associates
  • Ensure compliance with all company adult beverage policies
  • Participate in the interview process, provides input in hiring, recommends termination, advancement, promotion
  • Assign work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
  • Ensure display areas are appropriately clean, stocked, and visually appealing
  • Ensure all equipment is in good working order
  • Operate cash register and void transactions as needed
  • Monitor compliance with wellness and safety procedures and guidelines
  • Place orders for individual units, receive goods, process invoices
  • Ensure that the company has the most current contact information for all associates

Requirements:

  • Minimum of 4 years food and beverage, cash handling, and customer service experience
  • Minimum of 2 years supervisory or lead experience in a Casual Dine restaurant or production kitchen
  • Ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
  • Ability to work shifts during various operating days and hours each week
  • Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards
What we offer:
  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • 401(k) retirement plan with company match
  • Company paid life insurance
  • Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus

Additional Information:

Job Posted:
February 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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