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Shift Manager I

United States, Newark 23.37 - 28.57 USD / Hour · Job Posted May 31, 2026
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Job Responsibility

  • Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
  • Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
  • Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit
  • Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
  • Actively ensures all associates take all mandated rest breaks and meal periods
  • Ensures display areas are appropriately clean, stocked, and visually appealing
  • Ensures all equipment is in good working order
  • Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
  • Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
  • Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
  • Places orders for individual units, receives goods, processes invoices
  • Ensures that the company has most current contact information for all associates working in the restaurant

Requirements

  • Ability to work shifts during various operating days and hours each week
  • during opening, during busy day parts, and during closing to monitor restaurant associates’ work activities during these different days and times
  • Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards
  • Requires a minimum of 2 years food and beverage, cash handling, and customer service experience
  • Requires a minimum of 6 months supervisory or lead experience in a restaurant or production kitchen
  • Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers

What we offer

  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • Meal and Transportation Benefits
  • 401(k) retirement plan with company match
  • Company paid life insurance
  • Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus

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