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Our client is a leading global provider of integrated facilities and corporate real estate management. They are recruiting a Shift Maintenance Technician to join the team in London. A global leader in commercial real estate services and investment that helps businesses and people thrive. They are dynamic problem solvers and forward-thinking professionals who create significant impact. Their collaborative culture is built on shared values — respect, integrity, service, and excellence — and they value the diverse perspectives, backgrounds, and skillsets of their people. With our client, you have the opportunity to chart your own course and realize your potential.
Job Responsibility:
Qualify and act as an appointed Authorized Person (AP) within 6 months from onboarding
Maintain an up-to-date log of work completed and outstanding items through the in-house system
Ensure that all contractors and staff comply with all company, client safety, and security requirements
Participate in the critical services training program
Ensure effective communication with the client and management team is maintained
Operate as a team with other technicians by sharing expertise and experience to help resolve operational problems
Provide holiday, training & sickness cover for other members of the shift team
Track and complete Critical Services Planned Preventative Maintenance and provide condition assessments of plant and equipment
Log and action all out-of-line situations with incident reports
Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion
Impact through clearly defined duties, methods, and tasks are described in detail
Deliver own output by following defined procedures and processes under close supervision and guidance
Requirements:
Good technical & fault finding skills
Educated to a minimum of City & Guilds in Electrical (or HNC)
Excellent administrative skills
Computer literate
Highly conversant in Microsoft Office suite
Strong interpersonal and communication skills
Procedure writing
Must be able to work under own initiative
High level of personal integrity
Takes ownership of issues and ensures completion
Able to organize and manage own workload
Good communication skills both verbal and written to all seniority levels
Understanding of customer needs and standards
Presentable and smart always
Self motivated with drive to exceptional service
Incumbents must have a high level of energy, confident and stable in manner
Organised, able to prioritise and deliver within high pressure, business critical environments
Committed to the delivery of excellent customer service
Able to work under pressure whilst remaining calm and focused
Able to make sound decisions based on fact and experience
Working with team members
Required to work 8.00am-5.00pm Mon-Fri
Provide out of hours accessibility as part of escalation procedure
Must be flexible regarding working hours
Exceptional customer focus
Good understanding of customer requirements
Able to build enduring relationships
High level of responsiveness
Good verbal and written communication skills
Analytical
Applicants must have the right to work in the UK and have a full and clean driving license
Nice to have:
Apprenticeship (or equivalent programme in Electrical / Mechanical Installation)
Report writing
18th Edition IEE regs
HV Trained
Personal drive for results – works to exceed goals, expectations, and standards
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