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Shift Leader

United Kingdom, Letchworth Garden City Employment contract 13.21 - 16.21 GBP / Hour · Job Posted May 03, 2026
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Job Description

Join us as a Shift Leader and we can offer you a package of up to £16.21 per hour including Tip Jar! The Shift Leader supports the management team by leading shifts, delivering exceptional guest experience, and ensuring strong operational execution. This role focuses on setting the standard on shift, supporting team development, and driving performance through effective communication, coaching, and decision-making. The Shift Leader plays a key role in maintaining people standards, guest experience, and restaurant results.

Job Responsibility

  • Lead shifts
  • deliver exceptional guest experience
  • ensure strong operational execution
  • set the standard on shift
  • support team development
  • drive performance through effective communication, coaching, and decision-making
  • maintain people standards, guest experience, and restaurant results

Requirements

  • Legal right to work in the UK
  • at least 18 years old

What we offer

  • Package of up to £16.21 per hour including Tip Jar (up to £3.00 per hour in tips)
  • Excellent training & progression opportunities through Hickory’s Training Academy
  • Qualification opportunities up to A-Level & Degree level equivalent while working
  • Birthday reward meal for you and your friends every year
  • Free BBQ on shift – team food & drinks menu
  • Christmas Day off every year
  • Paid occasions days off (Wedding day, kid's first day at school, moving into first home and more)
  • 25% discount for you & 5 friends in all Hickory’s (rising to 50% for loyal service) – Team Player card
  • Wellbeing support & 24-hour access to wellness programme
  • Work-life balance pledge – monitored through Red Zone
  • Packed team social & engagement calendar & annual team party
  • Fundraising activities for Cash For Kids
  • Up to £500 refer a friend scheme

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