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Shift Leader

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Caffe Nero

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Location:
United Kingdom , Belfast

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

At Caffè Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you. As a Shift Leader, you will support in the running of the store – leading the team, giving great customer service and delivering the very best standards of coffee and food. Ideally you will have some experience as a Supervisor or Team Leader – but if you haven’t got that don’t worry, we’d still love to hear from you.

Job Responsibility:

  • Support in the running of the store
  • Lead the team
  • Give great customer service
  • Deliver the very best standards of coffee and food

Requirements:

  • Customer Service 100%
  • Enjoy customer interaction 100%
  • Positive attitude 100%
  • Teamwork 100%
  • Some experience as a Supervisor or Team Leader is preferred but not required
What we offer:
  • Brilliant training
  • Unlimited free handmade drinks and up to 75% off food and packaged drinks when on shift
  • 50% off all handmade drinks and 40% off everything else when off shift
  • Recommend A Friend Scheme up to £750
  • Length of service recognition
  • Access to benefits platform with hundreds of discounts, rewards and offers
  • Incentive 'Nero 90' additional 15p per hour for achieving Customer Satisfaction score

Additional Information:

Job Posted:
May 03, 2026

Expiration:
May 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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