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Caffe Nero Logo Caffe Nero · -

Shift Leader

United Kingdom, Esher 12.26 - 12.41 GBP / Hour · Job Posted March 24, 2026
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Job Description

At Caffè Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you. When you join us, you’re joining a group of caring, supportive and friendly people - whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way - maybe a pizza night, a Caffè Nero Club party or even at the Barista of the Year event. There’s something for everyone. At Caffè Nero you really can be you, with us.

Job Responsibility

  • Support in the running of the store
  • Lead the team
  • Give great customer service
  • Deliver the very best standards of coffee and food

Requirements

  • Experience as a Supervisor or Team Leader (ideal but not required)
  • Great attitude
  • Bags of energy
  • Love interacting with customers
  • Right to Work in the UK
  • Ability to travel to the store location
  • Commitment to a permanent role
  • Over the age of 18

Nice to have

Experience as a Supervisor or Team Leader

What we offer

  • Brilliant training
  • Opportunity to grow career and develop personally and professionally
  • Unlimited free handmade drinks and up to 75% off food and packaged drinks when on shift
  • 50% off all handmade drinks and 40% off everything else when off shift
  • Recommend A Friend Scheme (chance to earn up to £750)
  • Length of service recognition
  • Access to benefits platform with hundreds of discounts, rewards and offers
  • Potential additional 15p per hour via 'Nero 90' incentive
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