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O'Charley's Restaurant + Bar is known for offering good food, good times and some of the most awesome job opportunities around. That's because working at O'Charley's puts you in the company of friends and professionals who genuinely enjoy working with one another. In fact, O'Charley's is recognized as best in class by People Report and Chain Leader magazine for our team member referral program.
Job Responsibility:
Increases guest counts and sales by developing guest loyalty through quality of operation, personalized customer attention and staff development
Demonstrates a passion to serve by always wearing a pressed shirt, clean pants, slip-resistant shoes and name tag
Leads crew staff in a professional manner
Exhibits integrity in all actions by strictly following company cash handling policies and procedures
Follows labor standards by running breaks and effectively manage crew hours to the needs of the business
Promptly notifies manager of any employee relations or equipment repair issues
Assist management with receiving and storing food items and supplies
Handles guest complaints appropriately, politely, and efficiently. Follows the procedures for complaint handling
Demonstrates respect for everyone by always communicating courteously and respectfully with management team, co-workers and guests even during peak hours
Completes opening and/or closing duties
Conducts daily checklist and uses AM/PM MGR log on each shift
Handles banking responsibilities with RDO/AD approval as requested
Performs all other assigned projects and duties
Requirements:
Must be 21 years or older in our casual dining restaurants