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At Caffè Nero, it's our people that make us different. If you pride yourself on keeping customers happy through fantastic service, whilst learning and growing in a great team, this could be the right job for you. As a Shift Leader, you will support in the running of the store – leading the team, giving great customer service and delivering the very best standards of coffee and food. Ideally you will have some experience as a Supervisor or Team Leader – but if you haven’t got that don’t worry, we’d still love to hear from you. When you join us, you’re joining a group of caring, supportive and friendly people - whether that’s your team, the regular customers of your café or your community. At the same time as giving fantastic service you’ll have loads of fun along the way - maybe a pizza night, a Caffè Nero Club party or even at the Barista of the Year event. There’s something for everyone. The starter rate for Shift Leaders in this location is £12.76 per hour, increasing to £12.91 with service.
Job Responsibility:
Support in the running of the store
Leading the team
Giving great customer service
Delivering the very best standards of coffee and food
Requirements:
Customer Service
Enjoy customer interaction
Positive attitude
Teamwork
Nice to have:
Some experience as a Supervisor or Team Leader
What we offer:
Brilliant training
Opportunity to grow your career and develop personally and professionally
Unlimited free handmade drinks and up to 75% off food and packaged drinks when on shift
50% off all handmade drinks and 40% off everything else when off shift
Recommend A Friend Scheme up to £750
Length of service recognition
Access to benefits platform with discounts, rewards and offers
Opportunity to receive an additional 15p per hour via Nero 90 incentive