Shift Leader

Support in the running of the store – leading the team, giving great customer service and delivering the very best standards of coffee and food

• Customer service
• Enjoy customer interaction
• Positive attitude
• Teamwork

• Brilliant training – no experience is required
• The opportunity to grow your career and develop personally and professionally
• Unlimited free handmade drinks and up to 75% off food and packaged drinks when you’re on shift
• 50% off all handmade drinks and 40% off everything else when you’re off shift
• Recommend A Friend Scheme, giving you the chance to earn up to £750 if you refer new people to join the team
• Length of service recognition
• Access to our benefits platform, with hundreds of discounts, rewards and offers
• Via our incentive ‘Nero 90’, our Baristas and Shift Leaders also have the opportunity to receive an additional 15p per hour, if their store collectively achieves the Customer Satisfaction score