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Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - We are thrilled to have been recently crowned the ‘Best Pub Employer’ for 2025 at The Publican Awards! Join us as a Shift Leader and we can offer you a package of up to £16.21 per hour including Tip Jar! The Shift Leader supports the management team by leading shifts, delivering exceptional guest experience, and ensuring strong operational execution. This role focuses on setting the standard on shift, supporting team development, and driving performance through effective communication, coaching, and decision-making. The Shift Leader plays a key role in maintaining people standards, guest experience, and restaurant results. So, if you love guests, ooze personality & you’re eager to develop your art, you would definitely fit in with us. We can offer you real progression opportunities and a company culture that really cares and embraces work life balance. You’ll be rewarded with competitive pay & a host of benefits on offer. You work hard for us, and we will invest in you. Big time.
Job Responsibility
Leading shifts
delivering exceptional guest experience
ensuring strong operational execution
setting the standard on shift
supporting team development
driving performance through effective communication, coaching, and decision-making
maintaining people standards, guest experience, and restaurant results
Requirements
Must have the legal right to work in the UK
be at least 18 years old
What we offer
Up to £3.00 per hour in tips
Excellent training & progression opportunities through Hickory’s Training Academy
Qualification opportunities up to A-Level & Degree level equivalent
Birthday reward meal on us for you & your friends every year
Free smokin’ BBQ on shift – team food & drinks menu
Christmas Day off work every year
Paid occasions days off (Wedding day, kid’s first day at school, moving into first home & more)
Team Player card – 25% discount for you & 5 friends in all Hickory’s (rising to 50% for loyal service)
Wellbeing support & 24-hour access to wellness programme
Work-life balance monitoring
Packed team social & engagement calendar & annual team party