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Caffe Nero Logo Caffe Nero · Gastronomy

Shift Leader

United Kingdom, Birmingham 12.76 - 12.91 GBP / Hour · Job Posted June 29, 2026
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Job Description

As a Shift Leader, you will support in the running of the store – leading the team, giving great customer service and delivering the very best standards of coffee and food. Ideally you will have some experience as a Supervisor or Team Leader – but if you haven't got that don't worry, we'd still love to hear from you.

Job Responsibility

  • Support in the running of the store
  • Leading the team
  • Giving great customer service
  • Delivering the very best standards of coffee and food

Requirements

Some experience as a Supervisor or Team Leader (optional)

Nice to have

Some experience as a Supervisor or Team Leader

What we offer

  • Brilliant training
  • The opportunity to grow your career and develop personally and professionally
  • Unlimited free handmade drinks and up to 75% off food and packaged drinks on shift
  • 50% off all handmade drinks and 40% off everything else off shift
  • Recommend A Friend Scheme earning up to £750
  • Length of service recognition
  • Access to benefits platform with hundreds of discounts
  • Via Nero 90 incentive additional 15p per hour based on Customer Satisfaction score
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