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Shift Lead

walgreens.com Logo

Walgreens

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Location:
United States , Torrance

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Category:
-

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Contract Type:
Employment contract

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Salary:

21.00 - 24.00 USD / Hour
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Job Description:

That’s the great thing about a career at Walgreens. You get to bring health and happiness to people’s lives. As a shift lead, we’re counting on you to help lead the way. You’ll be right in the middle of the action as a rock-solid point person between management and team members. It’s a big responsibility with an even bigger impact – on customers and on your future. So every time you walk our aisles, you’re moving in a positive direction.

Job Responsibility:

  • Opens and closes the store in the absence of store management, including all required systems startups, required cash handling, and ensuring the floor and stock room are ready for the business day
  • Responsible for opening back door of store for deliveries
  • Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers
  • Models and delivers a distinctive and delightful customer experience
  • Engages customers and patients by greeting them and offering assistance with products and services
  • Resolves customer issues and answers questions to ensure a positive customer experience
  • Models and shares customer service best practices with all team members
  • Responsible for holding store keys to open and close without management as necessary
  • Assists with and coaches other team members to work with warehouse and vendor ordering process
  • Responsible and accountable for registering all related sales on assigned cash register
  • Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics
  • Assists manager or assistant store manager in evaluating and developing displays
  • Maintains accurate inventory counts
  • Assist with ensuring the Outdate program is followed with team members
  • Responsible for basic department pricing and making daily price changes
  • Ensures proper signage is displayed
  • Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame
  • Assist with bookkeeping activities
  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance
  • Assists with separation of food items and product placement as specified by policies/procedures
  • Supports execution of Pickup program
  • Has working knowledge of store systems and store equipment
  • Assist at Pharmacy out window as requested in states where allowed without licensure
  • Ensures compliance with state and local laws regarding regulated products
  • Responsible for bag checks of team members before leaving the store
  • Complies with all company policies and procedures
  • Completes special assignments and other tasks as assigned
  • Attends training and completes PPLs requested by Manager
  • Serves as a liaison between management and non-management team members
  • Reports disciplinary issues and customer complaints to management

Requirements:

  • One year of prior leadership, supervisory, or retail key holder work experience
  • Must be fluent in reading, writing, and speaking English
  • Willingness to work flexible schedule, including evening and weekend hours

Nice to have:

  • Prefer the knowledge of store inventory control
  • Obtains and maintains valid PTCB or ExCPT certification or pharmacy license as required by state
What we offer:
  • Health, dental and vision
  • Paid time off benefits
  • Employee discount
  • Retirement Savings Plan (401(k))
  • Flexible hours
  • Training programs

Additional Information:

Job Posted:
April 23, 2026

Work Type:
On-site work
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